CallCopy Makes Speech Analytics Accessible to Contact Centers of All Sizes
August 13, 2009 10:28 ET | CallCopy, Inc.
COLUMBUS, OH--(Marketwire - August 13, 2009) - CallCopy, a leading provider of innovative call recording and contact center solutions, today announced the availability of its new speech analytics...
CallCopy and DMG Partner to Assist Organizations in Creating World-Class Quality Assurance Programs
May 04, 2009 13:11 ET | CallCopy, Inc.
COLUMBUS, OH--(Marketwire - May 4, 2009) - In partnership with DMG Consulting, CallCopy, Inc., a leading provider of innovative call recording, quality monitoring and performance management...
CallCopy Receives ShoreTel Certification for Three Call Recording Methods
June 17, 2008 10:24 ET | CallCopy, Inc.
COLUMBUS, OH--(Marketwire - June 17, 2008) - CallCopy, a leading provider of quality management and call recording solutions for contact centers, today announced that it is partnering...
CallCopy Part of 2008 Contact Center Quality Management Great Debate
May 22, 2008 10:50 ET | CallCopy, Inc.
COLUMBUS, OH--(Marketwire - May 22, 2008) - CallCopy, a leading provider of quality management and call recording solutions for contact centers, today announced that it is has been invited to be a...
CallCopy Capitalizes on Growth in Contact Center Industry; Reports Record Year for 2007
March 18, 2008 10:23 ET | CallCopy, Inc.
COLUMBUS, OH--(Marketwire - March 18, 2008) - As a result of the growing demand for contact center call recording and quality monitoring solutions, CallCopy today reported record growth for 2007. ...