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HDI Hosts Virtual Summit Focusing on the Future of Service and Support
May 07, 2020 10:00 ET | HDI
COLORADO SPRINGS, Colo., May 07, 2020 (GLOBE NEWSWIRE) -- HDI is hosting a complimentary, one-day virtual summit on Tuesday, May 19th, focusing on best practices and industry insights for service...
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HDI Announces Most-Read Technical Support and Service Management Topics of 2019
December 18, 2019 08:08 ET | HDI
COLORADO SPRINGS, Colo., Dec. 18, 2019 (GLOBE NEWSWIRE) -- HDI, the leading organization dedicated to elevating service and support across the enterprise, today announced the topics and trends that...
Service Management World Announces 2018 Program Featuring Sessions from Target, Chick-fil-A, Time Warner & More
July 25, 2018 09:00 ET | Service Management World (HDI)
COLORADO SPRINGS, Colo., July 25, 2018 (GLOBE NEWSWIRE) -- HDI, the leading organization dedicated to elevating service and support across the enterprise, announces its conference program for...
HDI Launches New Trainings Offering Based on Recent Data That Shows More Than 90% of the Service and Support Industry May Lack Strategic Use of Metrics
February 14, 2018 09:00 ET | HDI18
COLORADO SPRINGS, Colo., Feb. 14, 2018 (GLOBE NEWSWIRE) -- HDI, the leading membership association and certification body for service and support professionals, announces the launch of the all new...
Cloudera Recognized for Delivering World Class Service and Support
March 21, 2016 07:00 ET | Cloudera Inc.
PALO ALTO, Calif., March 21, 2016 (GLOBE NEWSWIRE) -- Cloudera, the global provider of the fastest, easiest, and most secure data management and analytics platform built on Apache Hadoop and the...
Coveo Solution Named Trend-Setting Product of 2013 by KMWorld Magazine
August 21, 2013 09:00 ET | Coveo
QUEBEC--(Marketwired - Aug 21, 2013) -   Today Coveo announced that Coveo Service and Support Knowledge Access has been named a KMWorld Magazine "Trend-Setting...