65% of IT Help Desk Teams in the U.S. Report Unsustainable Levels of Stress and Burnout
May 12, 2022 09:05 ET | Splashtop Inc.
Cupertino, CA, May 12, 2022 (GLOBE NEWSWIRE) -- Over the past two years, IT departments have served on the business frontlines, helping organizations quickly implement digital transformation...
MetricNet Announces Enhanced Webcast Schedule for 2022
February 17, 2022 03:00 ET | MetricNet, LLC
INCLINE VILLAGE, Nev., Feb. 17, 2022 (GLOBE NEWSWIRE) -- MetricNet, LLC, the global leader in IT Support and Contact Center Benchmarking, has just announced its enhanced webcast schedule for 2022....
Jeff Rumburg of MetricNet Named to HDI's Top 25 Thought Leaders List for 2022
January 18, 2022 03:00 ET | MetricNet, LLC
INCLINE VILLAGE, Nev., Jan. 18, 2022 (GLOBE NEWSWIRE) -- For the fifth time, Jeff Rumburg, Managing Partner of MetricNet, LLC, was named one of HDI's Top 25 Thought Leaders for 2022. Mr. Rumburg is...
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Buchanan Technologies Receives 2021 HDI Team Certified Pinnacle of Excellence Award
April 13, 2021 09:00 ET | Buchanan Technologies
GRAPEVINE, Texas, April 13, 2021 (GLOBE NEWSWIRE) -- Buchanan Technologies, a leading managed IT services provider, today announced it was recognized with the 2021 HDI Pinnacle of Excellence Award...
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Buchanan Technologies Receives 2021 HDI Team Certified Pinnacle of Excellence Award
April 13, 2021 08:00 ET | Buchanan Technologies
MISSISSAUGA, Ontario, April 13, 2021 (GLOBE NEWSWIRE) -- Buchanan Technologies, a leading managed IT services provider, today announced it was recognized with the 2021 HDI Pinnacle of Excellence...
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ChoiceWORX Appoints Joe Schechter to Its Executive Management Team
October 07, 2020 08:45 ET | ChoiceWORX
NEW YORK, Oct. 07, 2020 (GLOBE NEWSWIRE) -- In support of its accelerated business growth, ChoiceWORX, the AI-fueled digital labor platform company for enterprise IT service and support, today...
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ChoiceWORX Emerges from Stealth, Raises Venture Capital for Market Expansion
July 22, 2020 08:45 ET | ChoiceWORX
NEW YORK, July 22, 2020 (GLOBE NEWSWIRE) -- ChoiceWORX, the AI-fueled digital labor platform company for enterprise IT service and support, today announced a strategic investment round led by Tech...
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HDI’s SupportWorld Live Moves to a Virtual Format This August
June 17, 2020 09:00 ET | HDI
COLORADO SPRINGS, Colo., June 17, 2020 (GLOBE NEWSWIRE) -- HDI, the leading organization dedicated to elevating service and support across the enterprise, is pleased to announce SupportWorld Live: A...
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HDI Announces Most-Read Technical Support and Service Management Topics of 2019
December 18, 2019 08:08 ET | HDI
COLORADO SPRINGS, Colo., Dec. 18, 2019 (GLOBE NEWSWIRE) -- HDI, the leading organization dedicated to elevating service and support across the enterprise, today announced the topics and trends that...
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It’s the End of the IT Service Desk as We Know it (and We Feel Fine)
October 29, 2019 09:00 ET | Ayehu Inc.
SAN JOSE, Calif. and CAMPBELL, Calif., Oct. 29, 2019 (GLOBE NEWSWIRE) -- Ayehu, a leader in intelligent automation, and Rulai today announced a partnership to deliver a self-driving IT issue...