It’s the End of the IT Service Desk as We Know it (and We Feel Fine)
October 29, 2019 09:00 ET
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Ayehu Inc.
SAN JOSE, Calif. and CAMPBELL, Calif., Oct. 29, 2019 (GLOBE NEWSWIRE) -- Ayehu, a leader in intelligent automation, and Rulai today announced a partnership to deliver a self-driving IT issue...
Splashtop Releases New Remote Support Integration with Zendesk
October 23, 2019 07:45 ET
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Splashtop Inc.
San Jose, Calif., Oct. 23, 2019 (GLOBE NEWSWIRE) -- Splashtop Inc., the worldwide leader in remote access, collaboration, and remote support solutions, has partnered with Zendesk, Inc. to bring...
SolarWinds Expands IT Service Management Offering With SolarWinds Discovery
August 21, 2019 06:30 ET
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SolarWinds Worldwide, LLC.
AUSTIN, Texas, Aug. 21, 2019 (GLOBE NEWSWIRE) -- SolarWinds (NYSE:SWI), a leading provider of powerful and affordable IT management software, today announced the launch of SolarWinds® Discovery....
SolarWinds Announces the Availability of SolarWinds Service Desk
June 18, 2019 07:30 ET
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SolarWinds Worldwide, LLC.
The SaaS-based offering, available immediately, complements the company’s current IT Service Management (ITSM) product suite, extending ITSM capabilities to businesses of all sizes and maturity ...
TeamViewer Now Integrated with Zoho CRM and Zoho Desk
April 10, 2019 09:05 ET
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TeamViewer US LLC
TAMPA BAY, April 10, 2019 (GLOBE NEWSWIRE) -- TeamViewer®, the world’s leading provider of remote connectivity solutions, today announced that its remote assistance platform is fully integrated...
Stefanini Launches New End-User Computing Tools
April 23, 2018 14:43 ET
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Stefanini
Tech On Demand, d3 and Tech On the Go are incorporated in the company's portfolio of solutions to reinforce the unique advantages of their field services. SOUTHFIELD, Mich., April 23, 2018 (GLOBE...
HDI Launches New Trainings Offering Based on Recent Data That Shows More Than 90% of the Service and Support Industry May Lack Strategic Use of Metrics
February 14, 2018 09:00 ET
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HDI18
COLORADO SPRINGS, Colo., Feb. 14, 2018 (GLOBE NEWSWIRE) -- HDI, the leading membership association and certification body for service and support professionals, announces the launch of the all new...
HDI 2018 Offers Most Interactive Program to Date with Sessions from Microsoft, Coca-Cola, Southwest Airlines & More
January 17, 2018 09:00 ET
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HDI18
COLORDADO SPRINGS, Colo., Jan. 17, 2018 (GLOBE NEWSWIRE) -- HDI, the leading membership association and certification body for service and support professionals, announces its most interactive...
Glasswing Ventures Leads $8M Series A In Talla’s A.I. Driven Service Desk
June 19, 2017 11:00 ET
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Talla, Inc.
BOSTON, June 19, 2017 (GLOBE NEWSWIRE) -- Talla, the leader in intelligent conversational service desks for the enterprise, announced today it has raised $8.3 million in a Series A round of...
Rouse Consulting Group Acquires Managed Services Division of Earnest & Associates
November 06, 2013 08:00 ET
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Rouse Consulting Group
MOLINE, IL--(Marketwired - Nov 6, 2013) - Underscoring the growing managed services provider (MSP) business model, Rouse Consulting Group, Inc., (RCG) today acquired the managed services division...