cgs_color_2_inch.jpg
CGS Named Finalist in 2021 Top Ranking Performers Awards / Best Tech Innovation Award Vendor – Live Agent Support Solution Category
June 03, 2021 08:30 ET | CGS
NEW YORK, June 03, 2021 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced it was selected as a finalist in the...
cgs_color_2_inch.jpg
CGS to Lead TSIA Webinar on Overcoming Roadblocks to MR Adoption
May 26, 2021 08:30 ET | CGS
NEW YORK, May 26, 2021 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced it will be sponsoring and leading a...
cgs_color_2_inch.jpg
CGS Survey Reveals Consumer Interest in Emerging Tech for Customer Service Guidance
April 12, 2021 08:15 ET | CGS
NEW YORK, April 12, 2021 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced new insights from its 2021 CGS State of...
cgs_color_2_inch.jpg
CGS Named to the 2021 Global Outsourcing 100®
February 17, 2021 11:30 ET | CGS
NEW YORK, Feb. 17, 2021 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, was named to the 2021 Global Outsourcing 100® by the...
cgs_color_2_inch.jpg
CGS Wins 2021 Gold Stevie® Award in the Contact Center / Customer Service Outsourcing Provider of the Year category
February 01, 2021 12:45 ET | CGS
NEW YORK, Feb. 01, 2021 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, was named the Gold Winner for the 2021 Stevie® Awards for...
cgs_color_2_inch.jpg
CGS Receives 2020 Customer Experience Innovation Award from CUSTOMER Magazine
October 06, 2020 08:30 ET | CGS
NEW YORK, Oct. 06, 2020 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, announced today that TMC, a global, integrated media...
cgs_color_2_inch.jpg
CGS Named in the 2020 Gartner Report: Market Guide for Customer Management BPO Service Providers
July 22, 2020 08:30 ET | CGS
NEW YORK, July 22, 2020 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced that once again it was recognized in...
cgs_color_2_inch.jpg
CGS Named to the 2020 Global Outsourcing 100® 
February 18, 2020 10:45 ET | CGS
NEW YORK, Feb. 18, 2020 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, was named to the 2020 Global Outsourcing 100® by the...
cgs_color_2_inch.jpg
CGS Named 2020 Stevie® Awards Finalist for 3rd Consecutive Year
January 16, 2020 12:30 ET | CGS
NEW YORK, Jan. 16, 2020 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, was named for the third consecutive year a finalist in the...
cgs_color_2_inch.jpg
CGS Survey Reveals a Blend of Automation and Human Interaction Will Drive Meaningful Connections Between Customers and Brands
October 01, 2019 08:30 ET | CGS
NEW YORK, Oct. 01, 2019 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced findings from its 2019 CGS Customer Service...