Internet of Things, Identity Theft, and Virus Fears Driving New Demands for Tech Support Services
April 15, 2014 09:00 ET
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Parks Associates
DALLAS, TX--(Marketwired - Apr 15, 2014) - Parks Associates announced research today showing over 50% of U.S. smartphone and tablet owners are interested in tech support services that provide...
Parks Associates: 38% of Consumers With Past PC Problems Prefer Self-Help Tools in Tech Support
August 08, 2013 10:49 ET
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Parks Associates
DALLAS, TX--(Marketwired - Aug 8, 2013) - Parks Associates tech support research shows new automation strategies are starting to resonate with consumers, as 38% of U.S. consumers who have...
Support.com and Technology Services Industry Association (TSIA) to Present Webinar "Reinvent Customer Experience With Tech Support Services" on July 18th at 11:00 AM (PDT)
July 09, 2013 08:30 ET
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Support.com, Inc.
REDWOOD CITY, Calif., July 9, 2013 (GLOBE NEWSWIRE) -- Support.com, Inc. (Nasdaq:SPRT), a leading provider of cloud-based technology services and software designed to create new revenue streams and...
Parks Associates: 78% of U.S. Broadband Households Have a Home Network Router, Driving Demand for Tech Support
April 25, 2013 08:30 ET
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Parks Associates
DALLAS, TX--(Marketwired - Apr 25, 2013) - Parks Associates and Support.com, Inc. (NASDAQ: SPRT), a leading provider of cloud-based technology services and software that create new revenue streams...
Over 70% of Pay-TV Subscribers in Western Europe Able to Receive Multiscreen Services Like TV Everywhere
April 18, 2013 10:00 ET
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Parks Associates
DALLAS, TX--(Marketwired - Apr 18, 2013) - International research firm Parks Associates today announced it is accepting speaker submissions for the eighth-annual CONNECTIONS™ Europe, 12-13...
Parks Associates: 27% of U.S. Broadband Households Interested in Technical Support for Emerging Connected Devices Such as Smart TVs, DVRs, and Thermostats
April 10, 2013 10:40 ET
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Parks Associates
DALLAS, TX--(Marketwired - Apr 10, 2013) - Smart TVs, DVRs, smart thermostats, and other new connected devices are an emerging market for tech support services, according to Parks Associates'...
Parks Associates: U.S. SMBs Interested in New Support Services From Broadband Service Providers, Electronic Retailers, and CE Manufacturers
March 14, 2013 10:58 ET
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Parks Associates
DALLAS, TX--(Marketwire - Mar 14, 2013) - New small/medium business (SMB) research from Parks Associates finds 55-65% of U.S. SMBs prefer phone and email tech support options over face-to-face...
Support.com(R) Announces SaaS Licensing Options for Patented Nexus(R) Service Delivery Platform
December 17, 2012 17:00 ET
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Support.com, Inc.
REDWOOD CITY, Calif., Dec. 17, 2012 (GLOBE NEWSWIRE) -- Support.com, Inc. (Nasdaq:SPRT) today announced Software as a Service (SaaS) licensing options for its Nexus® service delivery platform,...
Support.com to Present at Parks Associates' CONNECTIONS(TM) Summit at CES
December 11, 2012 17:00 ET
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Support.com, Inc.
REDWOOD CITY, Calif., Dec. 11, 2012 (GLOBE NEWSWIRE) -- Support.com, Inc. (Nasdaq:SPRT), which enables partners to unlock the potential of technology services, today announced it will present at...
Support.com Partners With Leading Internet Browser Company
August 08, 2012 16:30 ET
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Support.com, Inc.
REDWOOD CITY, Calif., Aug. 8, 2012 (GLOBE NEWSWIRE) -- Support.com (Nasdaq:SPRT) today announced it has partnered with a leading Internet browser company to offer its fast and secure browser with...