Business Managers Say Improved Service and Support Are the Top Priority for Artificial Intelligence, According to New Executive Survey
January 17, 2024 08:00 ET
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Serviceaide, Inc.
SAN JOSE, Calif., Jan. 17, 2024 (GLOBE NEWSWIRE) -- Transforming service and support is currently seen as the top priority for artificial intelligence deployment in the enterprise, according to a...
Generative AI (GenAI) Industry Report 2023: A Deep Dive Into Contact Center Applications and Growth Opportunities
December 19, 2023 11:48 ET
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Research and Markets
Dublin, Dec. 19, 2023 (GLOBE NEWSWIRE) -- The "Ready, Set, Go! The Race is on to Capitalize on Generative AI in the Contact Center" report has been added to ResearchAndMarkets.com's offering. ...
Serviceaide Wraps Successful 2023 With Advanced AI Service and Support Leadership and Key New Executive Additions
December 19, 2023 08:00 ET
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Serviceaide, Inc.
Serviceaide Names Tim Short As New Chief Revenue Officer Innovative Service Management Platform Recognized As Industry Leader By Top Analyst Firms SAN JOSE, Calif., Dec. 19, 2023 (GLOBE...
Serviceaide Brings Generative AI to ChangeGear with Luma 3.0
June 20, 2023 08:00 ET
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Serviceaide, Inc.
SAN JOSE, Calif., June 20, 2023 (GLOBE NEWSWIRE) -- Serviceaide, Inc., a global provider of modern IT and business service management solutions, today announced that ChangeGear Service Manager now...
Serviceaide Appoints Accomplished Financial Executive for Fast-Growth SaaS Companies as New CFO
May 23, 2023 08:00 ET
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Serviceaide, Inc.
SAN JOSE, Calif., May 23, 2023 (GLOBE NEWSWIRE) -- Serviceaide, Inc., a global provider of modern IT and business service management solutions, today announced the appointment of Randall Tidwell as...
Serviceaide Unveils Luma 3.0, Bringing Generative AI to IT and Business Service Management
May 10, 2023 08:00 ET
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Serviceaide, Inc.
SAN JOSE, Calif., May 10, 2023 (GLOBE NEWSWIRE) -- Serviceaide, Inc., a global provider of modern IT and business service management solutions, today announced its AI-Everywhere Luma Virtual Agent...
Global Conversational AI Market Report 2023: Increasing Demand for AI-Powered Customer Support Services Boosts Growth
April 17, 2023 11:38 ET
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Research and Markets
Dublin, April 17, 2023 (GLOBE NEWSWIRE) -- The "Global Conversational AI Market by Offering, Conversational Interface, Business Function (Sales & Marketing, HR, ITSM), Channel, Technology,...
Serviceaide Launches Its Winter Product Line Update, Kruger, To Further The “Shift-Left” Toward Greater Self-Service And Automation In IT And Enterprise Service Management
January 18, 2023 08:00 ET
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Serviceaide, Inc.
SAN JOSE, Calif., Jan. 18, 2023 (GLOBE NEWSWIRE) -- Serviceaide, Inc., a global provider of modern IT and enterprise service management solutions, today announced availability of its winter product...
Got It AI Announces AutoFlows™, a Breakthrough Autonomous Conversational AI, Enabling Next Generation of Virtual Agents That Automate Unique CX Journeys for Each Enterprise
October 25, 2022 06:00 ET
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Got It AI
PALO ALTO, Calif., Oct. 25, 2022 (GLOBE NEWSWIRE) -- Got It AI, Gartner's 2022 Cool Vendor in Conversational AI and Natural Language Technologies, announced today its Autonomous Conversational AI...
AI-Enabled Self-Service for the Enterprise Global Market Report 2022-2023: Intelligent Virtual Assistants Benefitting Customers and Employees Alike
July 26, 2022 04:13 ET
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Research and Markets
Dublin, July 26, 2022 (GLOBE NEWSWIRE) -- The "2022 - 2023 AI-Enabled Self-Service for the Enterprise Report" report has been added to ResearchAndMarkets.com's offering. Organizations have been...