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eGain Reimagines Omnichannel Customer Engagement with Conversational Automation, Augmented Agents, and Full-Spectrum Analytics
October 15, 2019 12:00 ET | eGain Corporation
SUNNYVALE, Calif., Oct. 15, 2019 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today announced major enhancements to its eGain Solve™...
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Armanino Launches AI Lab to Leverage Artificial Intelligence Technology for Clients
May 21, 2019 12:03 ET | Armanino
SAN RAMON, Calif., May 21, 2019 (GLOBE NEWSWIRE) -- Armanino LLP, one of the 25 largest accounting and business consulting firms in the U.S., today announced at the Artificial Intelligence (AI)...
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Auth0 Partners with Finn AI on Authentication for Conversational AI
February 26, 2019 09:00 ET | Auth0
BELLEVUE, Wash. and VANCOUVER, British Columbia , Feb. 26, 2019 (GLOBE NEWSWIRE) -- Auth0, a global leader in Identity-as-a-Service (IDaaS), and Finn AI, the award-winning, conversational banking...
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M*Modal EHR-Embedded Virtual Assistant Technology in Clinical Use at OrthoVirginia
February 13, 2019 10:00 ET | M*Modal
PITTSBURGH, Feb. 13, 2019 (GLOBE NEWSWIRE) -- M*Modal, a leading provider of clinical documentation and Speech Understanding™ solutions, today announced that its speech and artificial intelligence...
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H&R Block Selects eGain for AI-Powered Customer Engagement
December 06, 2018 13:30 ET | eGain Corporation
SUNNYVALE, Calif., Dec. 06, 2018 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, today announced that tax preparation giant H&R Block...
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Interactions Expands Fraud Protection with Next Caller Partnership
December 04, 2018 09:00 ET | Interactions
FRANKLIN, Mass., Dec. 04, 2018 (GLOBE NEWSWIRE) -- Interactions, LLC, the leading provider of Intelligent Virtual Assistants (IVAs) for enterprise brands, today announced a partnership with Next...
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AI is Creeping America Out, But It Doesn’t Have To
October 30, 2018 09:00 ET | Interactions
An Interactions/Harris Poll reveals what people find creepy about AI FRANKLIN, Mass., Oct. 30, 2018 (GLOBE NEWSWIRE) -- With every click, download or voice command, AI has another data point to...
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Understanding America’s Love-Hate Relationship with AI in Customer Care
October 02, 2018 09:00 ET | Interactions
FRANKLIN, Mass., Oct. 02, 2018 (GLOBE NEWSWIRE) -- Today, companies want to take advantage of every channel available to reach their customers: text, phone, webchat, email, social messenger apps,...
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Interactions Expands Senior Leadership Team with the addition of CRO and CFO
September 13, 2018 09:00 ET | Interactions
FRANKLIN, Mass., Sept. 13, 2018 (GLOBE NEWSWIRE) -- Interactions, LLC, the leading provider of Intelligent Virtual Assistants (IVAs) for enterprise brands, today announced two major additions to its...
Edina Realty Launches “Emma Marketing” Automation for Agents
July 10, 2018 09:00 ET | Imprev Inc.
BELLEVUE, Wash., July 10, 2018 (GLOBE NEWSWIRE) -- At its annual agent technology camp, Edina Realty, the largest residential brokerage serving Minnesota and western Wisconsin, announced the launch...