Unified VoC Analytics Platform Wonderflow Raises $20 Million in Series B Funding led by Klass Capital
June 29, 2021 08:00 ET | Wonderflow
AMSTERDAM, June 29, 2021 (GLOBE NEWSWIRE) -- Wonderflow, a leading Unified VoC Analytics platform, announced today that it has raised $20 million in Series B Funding led by Toronto-based Klass...
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Concentrix Customer Feedback Management Platform Recognized as a Strong Performer by Independent Research Firm
May 11, 2021 13:03 ET | Concentrix
FREMONT, Calif., May 11, 2021 (GLOBE NEWSWIRE) -- Concentrix Corporation (Nasdaq: CNXC), a leading global provider of customer experience (CX) services and technologies, today announced it has been...
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Concentrix Creates Voice of the Customer Essentials Platform to Transform Customer Interactions
February 09, 2021 08:05 ET | Concentrix
Concentrix’ Essentials platform—which builds on the success of its award-winning ConcentrixCX SaaS platform—helps businesses launch a superior Voice of the Customer (VOC) out-of-the-box solution...
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Foresight Research: Over 6.2 Million New Vehicle Buyers Accessorize their Ride – Spending over 12 Billion Dollars
January 26, 2021 15:21 ET | Foresight Research
ROCHESTER, Mich., Jan. 26, 2021 (GLOBE NEWSWIRE) -- According to the recently published “2020 Accessory Immersion” and “Sales and Marketing of Accessories” reports, over 6.2 million new vehicles...
VoiceBase Enables PCI Redaction for Freshworks’ Customer Contact Center through AI-Powered Voice Analytics Technology
December 18, 2020 06:00 ET | VoiceBase
San Francisco, CA, Dec. 18, 2020 (GLOBE NEWSWIRE) -- VoiceBase, the leading AI-powered voice analytics provider, today announced, Freshworks Inc., the customer and employee engagement software...
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Foresight Research: Public Relations is a “Best Marketing Buy”
June 24, 2020 14:53 ET | Foresight Research
ROCHESTER, Mich., June 24, 2020 (GLOBE NEWSWIRE) -- Comparing the public relations budget to the marketing budget the PR budget  is not “chump change”,  but let’s say it is a marketing best buy. ...
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Foresight Research: Automotive Public Relations Rings the Bell
June 22, 2020 13:51 ET | Foresight Research
ROCHESTER, Mich., June 22, 2020 (GLOBE NEWSWIRE) -- A new report is coming from Foresight Research that does a deep dive into the power of automotive public relations. Foresight Research is in the...
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Topbox Enterprise CX Analytics Unveils Alternative to NPS
June 16, 2020 08:22 ET | Topbox
PORTLAND, Ore., June 16, 2020 (GLOBE NEWSWIRE) -- Topbox, makers of enterprise customer experience analytics software, today announced Brand Experience Score (BXS)™, a new customer experience...
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Transitions in Progress, LLC Launches TIP Centers of Excellence (COE), A New Offering to Help Companies Systematize Customer Intimacy
February 05, 2020 12:00 ET | Transitions in Progress, LLC
Winchester, VA, Feb. 05, 2020 (GLOBE NEWSWIRE) -- Transitions in Progress, LLC (TIP) announces the launch of TIP Centers of Excellence (COE) where customers can now utilize the award-winning TIP...
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New Report Breaks Voice-of-the-Customer Market Into Three Functional Segments
February 04, 2020 12:14 ET | Topbox
PORTLAND, Ore., Feb. 04, 2020 (GLOBE NEWSWIRE) -- Topbox, makers of conversation analytics software, is cited in a Forrester report titled Now Tech: Voice-Of-The-Customer (VoC) Vendors, Q1 2020,...