Latest News and Press Releases

Want to stay updated on the latest news?

Sign into Reader Account Create Reader Account

February 24, 2026 08:56 ET | Source: Zoom Communications, Inc.

Zoom introduces next-gen Zoom Virtual Agent to automate end-to-end customer resolution

Zoom Communications, Inc. unveiled Zoom Virtual Agent 3.0 with a new execution architecture and expanded AI capabilities.
October 13, 2025 10:06 ET | Source: Zoom Communications, Inc.

Zoom partners with Oracle to help enterprises scale customer engagement

Zoom announced a strategic go-to-market (GTM) partnership with Oracle to help organizations transform customer experience.
September 10, 2025 11:15 ET | Source: Zoom Communications, Inc.

Zoom recognized in the 2025 Gartner® Magic Quadrant™ for Contact Center as a Service for the first time

Zoom today announced it has been recognized in the 2025 Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) for the first time.