Base AI has acquired EverAfter AI to establish the first Engagement OS - unifying Customer Lifecycle Marketing and Digital Customer Success into a single AI-powered platform. The Engagement OS is designed to drive adoption, upsell and expansion, advocacy, community, retention, and lifecycle engagement by activating customer data through AI-based orchestration and personalized experiences across the post-sale journey.
Base AI has acquired EverAfter AI to establish the first Engagement OS - unifying Customer Lifecycle Marketing and Digital Customer Success into a single AI-powered platform. The Engagement OS is designed to drive adoption, upsell and expansion, advocacy, community, retention, and lifecycle engagement by activating customer data through AI-based orchestration and personalized experiences across the post-sale journey.