SANTA BARBARA, Calif., Sept. 29, 2003 (PRIMEZONE) -- Roaming Messenger(tm) (OTCBB:RMSG) today announced a strategic alliance agreement with ISERA Group. The terms of the agreement call for ISERA to use Roaming Messenger as the mobile "smart alert" component of its Crew Scheduler product -- the industry's most complete dynamic scheduling software.
Crew Scheduler is the latest scheduling solution from ISERA. Staffing individual shifts in service environments such as police, fire, EMS, retail and hospitality, is often a manual and tedious process and current tools can only provide simple scheduling support. The dividing line between simple and robust systems is based on the ability to accommodate complex shift patterns. ISERA's Crew Scheduler is unique in its ability to accommodate user specific scheduling patterns, management goals and employee needs.
ISERA's Crew Scheduler will use the Roaming Messenger system to deliver time critical information relating to shift changes, geographic redeployment of crew and equipment, or other time critical elements, by tracking down the appropriate individuals on any of their handheld devices, smart cell-phones, desktop computers, and allowing them to interact directly with the Crew Scheduler system -- anytime, anywhere.
The first public demonstration of this integrated solution was at the Emergency Medical Services Exposition (EMS EXPO) in Las Vegas on September 22-25, 2003. EMS EXPO is the largest and most influential trade show in the emergency medical services industry.
"Real-time scheduling is based on the ability to effectively communicate with the people and resources whose schedules are being affected," said Joe Grimes, founder and CEO of ISERA Group. "The Roaming Messenger product allows us to send out very sophisticated "Smart Alerts" to track down mobile users, deliver schedule changes, obtain feedback and access Crew Scheduler functionalities from wired and wireless devices. Roaming Messenger is a critical piece of the real-time scheduling value proposition. This is a very exciting development for us!"
Jon Lei, President and CEO of Roaming Messenger, said, "ISERA's Crew Scheduler system is a very timely product that helps EMS providers maintain and update their scheduling needs -- in real time. By allowing instant, real-time communication with the EMS technicians in the field, we are helping first responders do their job more efficiently and adjust to changes much more rapidly. ISERA Group is a pioneer in the asset based scheduling arena. We are proud and excited to have such an established partner. This strategic alliance further validates the need for our breakthrough technology in the EMS market."
About ISERA Group
The ISERA Group researches, designs, develops, and integrates advanced decision-support technology systems to manage and optimize complex scheduling requirements for government and commercial customers around the world. Collectively, ISERA leverages decades of Operational Research expertise, allowing their applications to process highly complex and broad-ranging variable-based problems. ISERA's applications, in turn, supply customers with optimized schedules custom fit to their unique requirements, including long-range planning and daily-event scheduling. With offices in Santa Barbara, CA, and Pensacola, FL, ISERA continues to expand its market presence and customer base. ISERA's website is: www.iseragroup.com.
About Roaming Messenger
Based in Santa Barbara, California, Roaming Messenger is the provider of a breakthrough solution for delivering real-time information for homeland security, emergency response, military and enterprise applications. Unlike solutions based on existing messaging technology such as e-mail, text messaging, and voicemail, Roaming Messenger packages time-critical information into "smart courier" messages. These messages automatically roam throughout the wired and wireless worlds -- from mobile devices to desktop PCs to central servers -- tracking down people and getting responses in real-time. Our website is: www.RoamingMessenger.com.
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