STOCKHOLM, Sweden, Feb. 11, 2004 (PRIMEZONE) -- Transcom WorldWide S.A. ("Transcom") (Stockholmsborsen:TWWA, TWWB), Europe's largest CRM operator by geographical footprint, today announced its financial results for the full year and fourth quarter ended December 31, 2003.
FULL YEAR HIGHLIGHTS
- Net sales up 25.3% to Euro 286.3m (Euro 228.5m) - Net income increases fourfold to Euro 9.5m (Euro 2.4m) - EPS before dilution increases to Euro 0.13 (Eur 0.04) - EBITDA up 63% to Euro 31.0m (Euro 19.0m) - Organic sales growth of 20% in 2003 - External sales up over 100% in 2003 to Euro 60.5m - Cash flow from operations in 2003 rise 62% to Euro 24.9 (Euro 15.4m)
Transcom WorldWide is a rapidly expanding Customer Relationship Management (CRM) solution provider, with 38 centres employing more than 8,200 people delivering services to 19 countries -- Luxembourg, Sweden, France, Denmark, Germany, Finland, Italy, Switzerland, Norway, the Netherlands, Spain, Austria, Morocco, Poland, Portugal, Estonia, Latvia, Lithuania and the UK.
The company provides CRM solutions for companies in a wide range of industry sectors, including telecommunications and e-commerce, travel & tourism, retail, financial services and utilities. Transcom offers clients a broad array of relationship management services, including inbound and outbound call handling, Interactive Voice Response, Internet Services, e-mail processing and fax broadcast. Client programs are tailor-made and range from single applications to complex programs, which are offered on a country-specific or international basis in up to 38 languages.
Transcom WorldWide S.A.'A' and `B' shares are listed on the Stockholmsborsen O-List under the symbols TWWA and TWWB.
This press release contains certain "forward-looking statements" with respect to our expectations and plans, strategy, management's objectives, future performance, costs, revenues, earnings and other trend information. It is important to note that our actual results in the future could differ materially from those anticipated in forward-looking statements depending on various important factors.
All forward-looking statements in this press release are based on information available to us on the date hereof. All written or oral forward-looking statements attributable to Transcom WorldWide, any Transcom WorldWide members or persons acting on our behalf are expressly qualified in their entirety by the factors referred to above. We do not intend to update these forward-looking statements.
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