Contact Information: Editorial Contacts: Frank Guerrero NeoAccel (408) 274-8000 Michael Schoolnik Story Public Relations (415) 674-3816
Alcatel-Lucent Centralizes Secure Access to Customer Networks With SSL VPN-Plus(TM)
Innovative Support Center Simplifies Customer Network Access for International Support Team
| Source: NeoAccel
SAN JOSE, CA--(Marketwire - July 30, 2007) - NeoAccel, developer of third-generation
VPN solutions, today announced that Alcatel-Lucent has deployed NeoAccel's
SSL VPN-Plus™
solution to provide simple, secure, and high-performance remote access for
its global telecommunications customer service team.
With carrier and service provider customers all over the world,
Alcatel-Lucent support team members had previously used a variety of VPN
products to connect to customer networks for service and support tasks.
Depending on the service team member and the customer, there were different
access products and procedures in place, with no standard methods across
the global support staff. In late 2006, Alcatel-Lucent consolidated its
customer network access operations at a remote connection center in
Istanbul, Turkey, and took the opportunity to standardize remote connection
procedures.
"We didn't like having to distribute and configure VPN client software,"
said Atilla Akalin, team leader of Alcatel-Lucent's International Support
Service Team. "We have more than 100 engineers all over the world," he
says, "and they're not always located in the same place or at the same
machine. Our goal was to allow access from anywhere while making sure we
met our customers' security requirements."
The Istanbul connection center houses PCs that have direct secure
connections to customer networks around the world. Now, service team
members all use NeoAccel's SSL VPN-Plus product to access individual PCs in
Istanbul in order to gain access to their customers' networks.
SSL VPN-Plus allows Akalin's team to set specific access restrictions for
each support engineer, ensuring that the engineer can access only the PCs
that connect to the customer networks he or she maintains. "Our customers
have granted us access to their networks to facilitate support of
Alcatel-Lucent equipment on their networks, but naturally they insist on
the highest security," says Akalin. "The SSL VPN-Plus solution gives us the
global standardization, easy administration and granular access control
that make this possible."
Now, Alcatel-Lucent engineers use web browsers to access their customers'
networks via SSL VPN-Plus. This transparency allows engineers to use any PC
to gain access because they don't have to rely on a pre-installed VPN
client, but it does so without compromising security or network
performance.
"Being selected by one of the world's most important network equipment
vendors is a true testament to the security and performance of SSL
VPN-Plus," said Michael Susai, CEO and Chairman at NeoAccel. "Customers
like Alcatel-Lucent are discovering that our advanced technology puts SSL
VPN-Plus head and shoulders above any other remote access solution."
About SSL VPN-Plus
NeoAccel's SSL VPN-Plus is a breakthrough in VPN technology that enables
enterprises to implement the increased security and lower-cost advantages
of SSL VPNs with the performance of IPSec VPNs. Using its patented
Intelligent Connection Acceleration Architecture (ICAA™) and
overhead-reducing Transparent SSL (TSSL™) engine, SSL VPN-Plus addresses
the fundamental performance degradation found in every SSL VPN solution.
When coupled with NeoAccel's NAM-Plus network access control, NeoAccel's
SSL
VPN-Plus delivers a total secure access solution for all remote users and
sites.
About NeoAccel
With the vision to "Secure Everything™," NeoAccel provides the most
advanced, secure, and high-performance access to any application from any
device anywhere. Its SSL VPN-Plus™ product line delivers all the
performance of IPsec VPNs with the added benefits of increased security,
simplified management, and reduced cost of ownership. Its NAM-Plus network
access control product line addresses the challenge of secure internal
access within the corporate LAN with the added benefit of full application
access control. Using patented and innovative technologies, NeoAccel's
products eliminate the traditional management, performance, and security
challenges of other solutions to enable truly unified and secure worldwide
networks. NeoAccel is headquartered in San Jose, California. For more
information, please visit www.neoaccel.com.
NeoAccel, SSL VPN-Plus, Intelligent Connection Acceleration Architecture,
ICAA, Transparent SSL, TSSL, Secure Everything and NAM-Plus are trademarks
of NeoAccel, Inc.