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Mitchell International Revs Up Partnership With Harley-Davidson(R) Motorcycles
Integration of Harley-Davidson's Parts, Pricing and Factory Accessories With Mitchell's UltraMate(R) Motorcycle Creates Standardized Estimating Platform
| Source: Mitchell International
SAN DIEGO, CA--(Marketwire - August 1, 2007) - Mitchell International, a leading provider of
information, workflow, and performance management solutions to the
collision claims and repair industries, today announced a marketing and
sales partnership with Harley-Davidson, Inc. Through this partnership,
Harley-Davidson, Inc. will market and sell Mitchell's UltraMate® Motorcycle
estimating solution directly to its dealers. The solution includes
extensive Harley-Davidson model coverage as well as a comprehensive list of
Harley-Davidson upgrade accessories.
UltraMate Motorcycle eliminates the time spent manually entering repair
estimate data and makes importing estimates into shop management systems
easier. Having access to accurate parts and labor information allows users
to create work orders faster and easier than ever before. Users of
UltraMate Motorcycle for Harley-Davidson reported a reduction in per
estimate time from an average 2-3 hours to less than 30 minutes, with a
typical user reporting an average estimate time of 15 minutes. This equates
to an average of 15-25 hours saved per month.
"In the bike business, there are significant seasonal and repeat customer
factors at work, so shorter repair cycle times translate into happier
customers and a more profitable shop," said Robert Carey, Parts and Service
Manager, Harley-Davidson of Danbury, an early adopter of the new
Harley-Davidson/UltraMate Motorcycle estimating solution. "UltraMate
Motorcycle has enabled our shop to reduce cycle times by quickly creating
fair and accurate motorcycle repair estimates that our insurance partners
can understand and readily accept."
Carey added, "I have grown dependent on UltraMate Motorcycle. It is a great
tool for creating parts and accessories estimates in conjunction with the
sales process of new bikes. The product is a real time saver and has helped
us gain credibility with most of the major insurance companies."
"Mitchell is pleased to partner with Harley-Davidson and its dealer network
to provide a streamlined and easy-to-use estimating solution," said Alex
Sun, President of Mitchell International. "With UltraMate Motorcycle, all
participants in the claims settlement process benefit from faster
estimating and repairs. Shops profit from reduced cycle times, repair
customers are happier to be back on the road faster, and insurers are
satisfied with an estimating solution that offers more repair options and
fewer costly total loss designations."
About Harley-Davidson
Harley-Davidson, Inc. is the parent company for the group of companies
doing business as Harley-Davidson Motor Company, Buell Motorcycle Company
and Harley-Davidson Financial Services. Harley-Davidson Motor Company, the
only major U.S.-based motorcycle manufacturer, produces heavyweight
motorcycles and offers a complete line of motorcycle parts, accessories,
apparel, and general merchandise. Buell Motorcycle Company produces sport
motorcycles. Harley-Davidson Financial Services provides wholesale and
retail financing and insurance programs to Harley-Davidson dealers and
their retail customers.
About Mitchell International, Inc.
Mitchell International is a leading provider of information, workflow, and
performance management solutions to the automotive insurance claims
industry, serving carriers, collision repair facilities, and other
commercial participants in the physical damage and auto-related medical
claims markets. Mitchell facilitates millions of electronic transactions
between more than 16,000 business partners each month to enhance their
productivity, profitability, and customer satisfaction levels. For more
information on Mitchell International, visit its Web site at
www.mitchell.com.