-- Uptime: StorageWatch ensures maximum availability of an entire storage system by providing real-time proactive monitoring of the overall condition of your storage solution 24 hours a day 7 days a week. All components of a customer's solution and environment are monitored for irregularities including; Storage Arrays, RAID engines, disk drives, power supplies, cooling, switches & fabric (all SAN devices) and backup devices. -- True pro-active/preventative maintenance: StorageWatch utilizes patent pending technology to perform predictive analysis on your storage system. Systems are put through a series of preventative maintenance procedures which cleanses data and ensures integrity. Tolerance levels are established for each component of your storage system and any deviations are instantly recognized by our Network Operation Center where corrective action is initiated. In the event of a component falling below the prescribed tolerance level, RAID has the ability to dispatch a trained service technician 24x7, anywhere within the United States. -- Performance Tuning: The performance of your storage solution can depend on a number of factors including usage, design, and individual component operation. RAID, Inc. tunes performance by making recommendations and initiating system configuration changes to fit your specific application. System optimization can be tweaked and storage engine resources reallocated on the fly to meet your performance requirements. -- Reallocate Your IT resources: StorageWatch eliminates the need to dedicate IT/IS personnel to monitor and manage your storage infrastructure. RAID provides expert administration of your storage environment where most entities don't realize the necessity. -- Virtual Administrative Functions including: Storage Provisioning and volume allocation, Parity regeneration (integrity verification), Remote software upgrades, Storage expansion and reconfiguration, Performance tuning, SAN administration including fabric and switch zoning, Battery reconditioning, Monitoring of satellite offices where little or no IT staff is present. -- Security: RAID eliminates security risks by establishing a secure, encrypted connection between our Network Operation Center and storage system. Security protocols such as SSL are used and multiple levels of security and password authentication are put in place to ensure your network will never be compromised. Each storage system is pre-configured to operate with your firewall and internal network security devices. RAID has no access to customer data and security patches, typically associated with OS based storage appliances, are not required. -- Reporting: Customers receive quarterly, comprehensive reports including system level status and performance, notification and event summary, configuration and preventative recommendations, pro-active maintenance summary."We rely on RAID Inc. and the StorageWatch platform to ensure that our storage system operates flawlessly 24 hours a day, 7 days a week," said Simon McClusky, Research Scientist at Massachusetts Institute of Technology. "RAID's service and support delivers on all of our expectations. For more information about StorageWatch®, please go to http://www.raidinc.com/storagewatch.php About RAID Incorporated Headquartered in Methuen, MA, RAID Incorporated is a managed storage services provider (MSSP) and designs customized storage systems and solutions. RAID Incorporated's flagship service StorageWatch® is the industry's only real-time monitoring and managed storage service which reduces customers' total cost of ownership by reducing operational costs associated with maintaining and administering storage systems while increasing data availability. Since 1994, RAID has been devoted to researching and developing leading edge technologies while providing twenty-four hour support services to become one of the industry leaders. RAID specializes in solving compute, application, and disaster recovery needs with a unique platform combining hardware, software, and services. www.raidinc.com
Contact Information: Contact: Lisa Rivero Pan Communications 978-474-1900