Contact Information: eGain media contact: Connie Pheng eGain Communications Corporation Phone: 650-230-7449 Email: pr@egain.com
eGain CEO Ashu Roy Named Ernst & Young Entrepreneur of the Year(R) 2008 Award Finalist
| Source: eGain
MOUNTAIN VIEW, CA--(Marketwire - June 11, 2008) - eGain Communications Corporation (OTCBB : EGAN ), the leading* provider of multichannel customer service and knowledge
management software for in-house or on-demand deployment, today announced
that the company's chairman and CEO Ashu Roy has been selected as a
finalist for the Northern California Ernst & Young Entrepreneur of the Year
2008 Award. According to Ernst & Young LLP, the award program recognizes
entrepreneurs who have demonstrated extraordinary success in the areas of
innovation, financial performance and personal commitment to their business
and community. Mr. Roy was selected as a finalist by a panel of independent
judges from a pool of over 90 nominations. Regional award winners will be
announced at a special gala event on Saturday, June 21st, 2008 at The
Fairmont Hotel in San Francisco.
Celebrating its 22nd anniversary this year, the award program has expanded
to recognize business leaders in over 135 cities in 50 countries throughout
the world. Regional award winners continue on to the national award
program, where the winners will be announced at the annual awards gala in
Palm Springs, California on November 15, 2008.
"It is an honor to be named a finalist in the prestigious Ernst & Young
Entrepreneur of the Year program," said Ashu Roy, CEO of eGain.
"Innovation, boldness and tenacity are all traits of entrepreneurs, and we
at eGain strive to uphold all of those characteristics."
About eGain
eGain (OTCBB : EGAN ) is a leading provider of multichannel customer service
and knowledge management software for in-house or on-demand SaaS
deployment. For more than a decade, the world's largest companies have
relied on eGain to transform their traditional call centers, help desks,
and web customer service operations into multichannel customer interaction
hubs. Based on the Power of One™, the concept of one unified platform
for multichannel customer interaction and knowledge management, these hubs
enable dramatically improved customer experience, end-to-end service
process efficiencies, increased sales, and enhanced contact center
performance.
Headquartered in Mountain View, California, eGain has an operating presence
in 18 countries and serves more than 800 enterprise customers worldwide. To
find out more about eGain, visit www.eGain.com or call the company's
offices: 800-821-4358 (US headquarters), 1753-464646 (UK and Continental
Europe).
About Ernst & Young
Ernst & Young is a global leader in assurance, tax, transaction and
advisory services. Worldwide, our 130,000 people are united by our shared
values and an unwavering commitment to quality. We make a difference by
helping our people, our clients and our wider communities achieve
potential. For more information, please visit www.ey.com.
* 2007 Forrester Wave™ report on interaction-centric customer service
management software: #1 in "strategy," "customer service" product
capabilities, "architecture and platform," "product strategy," "corporate
strategy," and "customer base"
2006 Forrester Wave report on eService: Rated as a leader in current
offering and strategy with the highest scores in 14 enterprise-critical
criteria
2005 Forrester Wave on eService: Rated #1 in "current offering"
2005 Patricia Seybold Group Bull's Eye Reports on Cross-Channel,
Cross-Lifecycle Customer Service -- overall capabilities, knowledge
management, architecture and analytics
eGain, the eGain logo, and all other eGain product names and slogans are
trademarks or registered trademarks of eGain Communications Corp. in the
United States and/or other countries. All other company names and products
mentioned in this release may be trademarks or registered trademarks of the
respective companies.