-- Supplier capacity did not meet our demand -- 56% -- Raw materials price increase/ shortage -- 49% -- Unexpected changes in customer demand -- 45% -- Shipment delayed / damaged / mis-directed -- 39%Compared to Industry Average and Laggard companies, Best-in-Class companies are more likely to manage or at least assess the following risks:
-- Logistics congestion and capacity -- Risk profile of suppliers -- Fuel price risk -- Risk profile of a country -- Non-environmental catastrophic eventsCompanies plan to improve supply chain risk management by implementing a data-driven, collaborative approach. Study participants are planning to take the following actions in the next 12 months in order to adopt a more pro-active supply chain risk management approach:
-- Collaborate more effectively with supply chain partners to jointly manage supply chain risks -- 59% -- Improve supply chain data quality used for decision making -- 54% -- Re-design the supply chain -- 34% -- Implement new software solutions -- 27%Read our full report to learn more about the Best-in-Class differentiators in strategy and information technology used, and recommendations for improvement. A complimentary copy of this report is made available due in part to the following underwriters: Acsis, ClearTrack, e2open, and SAP. To obtain a complimentary copy of the report, visit: http://www.aberdeen.com/link/sponsor.asp?cid=4185 To access all of Aberdeen's complimentary research please visit http://research.aberdeen.com. About Aberdeen Group, a Harte-Hanks Company Aberdeen is a leading provider of fact-based research and market intelligence that delivers demonstrable results. Having benchmarked more than 30,000 companies in the past two years, Aberdeen is uniquely positioned to educate users to action: driving market awareness, creating demand, enabling sales, and delivering meaningful return-on-investment analysis. As the trusted advisor to the global technology markets, corporations turn to Aberdeen™ for insights that drive decisions. As a Harte-Hanks Company, Aberdeen plays a key role of putting content in context for the global direct and targeted marketing company. Aberdeen's analytical and independent view of the "customer optimization" process of Harte-Hanks (Information - Opportunity - Insight - Engagement - Interaction) extends the client value and accentuates the strategic role Harte-Hanks brings to the market. For additional information, visit Aberdeen http://www.aberdeen.com or call (617) 723-7890, or to learn more about Harte-Hanks, call (800) 456-9748 or go to http://www.harte-hanks.com.
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