PlantCML(R) Releases New, More Robust Integrated Dispatch Solution for Emergency Call Centers


TEMECULA, CA--(Marketwire - May 13, 2009) - PlantCML®, an EADS North America company, announces the latest map-centric Integrated Dispatch Solution (IDS) providing the most relevant information available directly into the hands of the first responders at the scene, ultimately saving precious time and human lives.

This off-the-shelf, pre-packaged solution for dispatching first responders and performing related activities in the field is a highly visual, feature-rich application. Incorporating ORION™ ARIES™ (Computer-Aided Dispatch [CAD]) and NightHawk™ (Mobile Data Solution [MDS]/Automatic Vehicle Location [AVL]), IDS delivers powerful yet cost-effective incident management for small-to-medium sized emergency call centers.

Through an intuitive user interface, ORION ARIES delivers incident data directly to the workstation. This incident-based dispatch solution allows call takers to track every resource, view premise history, access supplemental information (e.g., unit recommendations, SOPs, HAZMAT instructions) and more with ease.

"Our IDS offering provides PSAPs with a flexible, affordable and reliable incident-based dispatch solution, that requires minimal training and can be implemented quickly," said Mahendra Soneji, vice president, Product Management, PlantCML. "This is a solution that many PSAPs want -- simple installation, low total cost of ownership and high quality integrated functionality."

To further enhance the capabilities of ORION ARIES, a comprehensive, web-based Management Information System (MIS) is available that allows call takers to view agency workload and resources in real-time, monitor pending events and retrieve unit or incident summaries.

The NightHawk Mobile Data Solution is a fully integrated component of IDS featuring robust mobile data workstations designed to be a complete solution for AVL and mobile data access with seamless data integration and interoperability with ORION ARIES.

The comprehensive integration between ORION ARIES and NightHawk allows up-to-date sharing of information between the dispatch center and the mobile responders. By allowing responders to run their own queries in the field, including unit status, vehicle location, dispatch acknowledgement, and state queries, among others, they are able to save precious response time and enhance officer safety. It also ensures the highest levels of accuracy and significantly reduces the load on the verbal communication channel.

This Integrated Dispatch Solution is another next generation solution that is right for today and ready for tomorrow from the trusted public safety market leader, PlantCML.

About PlantCML (www.plantcml.com)

PlantCML, an EADS North America company, is the industry's leading provider of crisis communications and response technologies. Today, PlantCML is pioneering the next generation of E9-1-1 and secure network communications through Voice over IP-enabled applications, interoperable P25 radio systems and advanced emergency notification technologies. PlantCML's solutions are resident in 14 of the top 20 most populous U.S. cities and largest first responder operations.

About EADS North America (www.eadsnorthamerica.com)

EADS North America is the North American operations of EADS, the second largest aerospace and defense company in the world. As a leader in all sectors of defense and homeland security, EADS North America and its parent company, EADS, contribute over $10 billion to the U.S. economy annually and support more than 190,000 American jobs through its network of suppliers and services. Operating in 17 states, EADS North America offers a broad array of advanced solutions to its customers in the commercial, homeland security, aerospace and defense markets.

*NightHawk™ is a trademark of DR Software.

Contact Information: Media Contact: Tami Timperio VP, Global Marketing Communications PlantCML®, an EADS North America Company Tel: 951.719.2423 Email: