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Electric Insurance Company Wins Stevie(R) Award in 7th Annual American Business Awards(SM)
Award Recognizes Claims Department for Outstanding Customer Service
| Source: Electric Insurance Company
BEVERLY, MA--(Marketwire - July 7, 2009) - Electric Insurance Company, a national, leading
provider of personal and commercial lines insurance products, announced
today that it has won a Stevie Award for the Customer Service Department of
the Year in the 2009 American Business Awards.
In winning the Stevie, Electric Insurance Company was recognized for the
world-class claims service and support it provides to its auto and
homeowners insurance policyholders. Finalists in this category included
Wachovia, CIGNA Corporation, ARAG and Family Heritage Life Insurance
Company.
Maureen Hegarty, vice president of claims at Electric Insurance, accepted
the award on behalf of the Company at the American Business Awards ceremony
held at the Marriott Marquis Hotel in New York City on June 22, 2009.
Reflecting on the award win, Maureen said, "It is truly an honor to be
recognized as the Customer Service Department of the Year for the 2009
American Business Awards. Listening to the voice of the customer and
exceeding customer expectations at every touch point is what differentiates
Electric Insurance in this competitive environment."
Stevie Awards were presented in over 40 categories including Best Overall
Company of the Year, Executive of the Year, and Corporate Social
Responsibility Program of the Year. More than 2,600 entries from companies
of all sizes in virtually every industry were submitted for consideration.
"We are pleased that our Personal Lines Claims department has been
recognized as the Customer Service Department of the Year," said Marc
Meiches, president and CEO of Electric Insurance Company. "Our business is
all about being there for the customer when they need us. The Stevie Award
is phenomenal third-party validation that we are delivering outstanding
customer service at the most important time, the time when our customer
experiences a loss."
Details about The American Business Awards and the list of Finalists and
Stevie Award winners are available at www.stevieawards.com/aba.
About Electric Insurance Company
Electric Insurance Company (www.electricinsurance.com) is a national,
leading provider of personal and commercial lines insurance products.
Established in 1966 to specifically serve GE employees, Electric Insurance
now extends its superior personal lines products and outstanding service to
discerning consumers inside and outside of the GE community. Electric
Insurance Company -- with credit ratings of "A" from A.M. Best and Standard
& Poor's -- offers its auto, homeowners, condo, renters, and umbrella
insurance through the web, select independent agents, or by calling
800.227.2757.
About The Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards,
The International Business Awards, The Stevie Awards for Women in Business,
and the Stevie Awards for Sales & Customer Service. Honoring companies of
all types and sizes and the people behind them, the Stevies recognize
outstanding performances in the workplace worldwide. Learn more about The
Stevie Awards at www.stevieawards.com.