ANN ARBOR and TROY, Mich., Dec. 1, 2009 (GLOBE NEWSWIRE) -- Janeeva, Inc., the industry leader in ORM (Outsourcing Relationship Management) software, today announced a partnership with Syntel, a global information technology services and Knowledge Process Outsourcing (KPO) firm, to offer Janeeva Assurance(TM) implementation and support to its worldwide customer base.
Janeeva Assurance(TM) software enables global companies to better manage their strategic outsourcing environments. As outsourcing activities increase, gaps emerge in organizational structures, management methods, and software tools. Janeeva Assurance(TM) bridges these gaps, leading to better alignment of business objectives, and streamlined communication.
"As outsourcing has evolved from pure cost mitigation to a strategic initiative, there is a distinct need for technology tools to optimize and quantify the value of outsourcing relationships," said Syntel CEO Keshav Murugesh. "Janeeva's ORM offering aligns with our suite of compliance services, and together they will provide our customers with a robust platform to monitor, measure, and optimize their sourcing environments."
"Syntel has an outstanding track record of delivering risk and compliance solutions, and Janeeva's low start-up costs and fast time-to-market make our solution very appealing," said Vinay Gupta, Janeeva's CEO. "Janeeva is uniquely positioned to help companies meet their vendor governance needs, and we look forward to working with Syntel to integrate our products into customer environments as we continue to build our business."
About Janeeva
Janeeva offers Outsourcing Relationship Management software focused on BPO and the customer/provider relationship. Sold in a subscription-based "Software as a Service" model, Janeeva Assurance(TM) enables executives and managers of outsourced call center, application development, and back office operations to track SLA's, KPI's, and other key metrics across single or multiple outsourcing vendors. Industry specific templates and non-intrusive data adapters facilitate implementation in weeks, helping companies meet business goals, improve quality, and reduce costs.
Janeeva is headquartered in Ann Arbor, Michigan. For more information, contact Janeeva, Inc. at 1-888-297-1678 or info@janeeva.com.
About Syntel
Syntel (Nasdaq:SYNT) is a leading global provider of integrated information technology and Knowledge Process Outsourcing (KPO) solutions spanning the entire lifecycle of business and information systems and processes. The Company is driven by its mission to create new opportunities for clients by harnessing the passion, talent and innovation of Syntel employees worldwide. Syntel leverages dedicated Centers of Excellence, a flexible Global Delivery Model, and a strong track record of building collaborative client partnerships to create sustainable business advantage for Global 2000 organizations. Recently named one of the "50 Best Managed Global Outsourcing Vendors" by The Black Book of Outsourcing, Syntel is assessed at SEI CMMi Level 5, and is ISO 27001 and ISO 9001:2000 certified. As of September 30, 2009, Syntel employed more than 11,400 people worldwide. To learn more, visit us at www.syntelinc.com.