Hotel Group's Climate Analysis 2009 shows top results
The Rezidor Hotel Group, one of the fastest growing hotel companies worldwide,
has published the yearly Climate Analysis - showing top results for 2009: The
overall Employee Satisfaction Score increased to 85.8% (85.1% in 2008), and the
Loyalty Score of the Rezidor employees towards their company stood tall at 75.
"We are delighted and proud that we were able to hold and even surpass our
results from 2008. 2009 has been an extremely challenging year - but despite the
crisis and contrary to many companies in the industry worldwide, Rezidor reaches
outstanding scores", comments Kurt Ritter, President & CEO of Rezidor. "The
results of our Climate Analysis proof once again the success and efficiency of
our people management and development", continues Ritter.
Yes I Can! - The group's vision & mission
18.472 employees in all Rezidor offices and hotels across Europe, Middle East
and Africa participated in the latest Climate Analysis.The evaluation of each
hotel's and corporate department's climate saw particularly good results for the
main areas "Co-operation" with a score 85.6% (83.6% in 2008) and "Ethical
Standards" with a score of 87.3% (86.2% in 2008). "Our teams clearly stood
closer together during the crisis and deliberately followed our vision and
mission Yes I Can!", explains Ritter.
New jobs - Even in tough times
Rezidor defines itself as a true people business - the group focuses on a
comprehensive and ambitious people development programme.It includes high level
trainings like on-job-skills, a company own Business School, Centres of
Excellence and a dedicated group-wide Responsible Business Programme. "Rezidor
continuously invests in people. We develop talent from within - the majority of
our General Managers is home grown - and from outside", says Ritter. In the
emerging markets Russia/CIS and Africa alone Rezidor will create 2000 new jobs
in 2010; most of them for local employees.
Climate Analysis - A look behind the scenes
The Climate Analysis is conducted by Rezidor since 1991 and sees a continuous
increase of the Employee Satisfaction Score.The annual survey, using a highly
developed and detailed questionnaire, measures the company's working climate on
a set of standards, including communication, development opportunities, feedback
and appraisal, leadership and company image and culture. The results do not only
mirror the current climate, but also are the basis for activity plans in order
to further develop and improve internal processes.
For further information please contact
Andrea Fell
Director, People Management
+32 2 702 9214,Andrea.Fell@Rezidor.com <mailto:Andrea.Fell@Rezidor.com>
About The Rezidor Hotel Group
The Rezidor Hotel Group is one of the fastest growing hotel companies in the
world. The group features a portfolio of more than 380 hotels in operation and
under development with 81,700 rooms in more than 60 countries.
Rezidor's employees come from 142 different nations.56% of them are male, 44%
female. 50% of all employees are aged below 30 years, 25% between 31 and 40
years. 10% have been with the company for more than 10 years.
Rezidor operates the brands Radisson Blu Hotels & Resorts, Regent Hotels &
Resorts, Park Inn and Country Inns & Suites in Europe, Middle East and Africa,
along with the goldpoints plusSM loyalty programme for frequent hotel guests.
Under a worldwide licence agreement with the iconic Italian fashion house
Missoni, Rezidor also operates and develops the new lifestyle brand Hotel
Missoni.
In November 2006, Rezidor was listed on the Stockholm Stock Exchange. Carlson
Companies is the main shareholder.
The Corporate Office of the Rezidor Hotel Group is based in Brussels, Belgium.
For more information on Rezidor, visit www.rezidor.com <http://www.rezidor.com>
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