Transcom is evaluating a spin-off and other strategic alternatives for its CMS business unit

Transcom’s Board of Directors is currently evaluating a number of strategic
alternatives for the company’s Credit Management Services (CMS) business unit.
The main alternative considered is a spin-off of the CMS business unit to
Transcom’s shareholders through the distribution of new shares in the CMS
business during 2013. Transcom expects to be able to communicate further details
during the first quarter of 2013.

“As we focus on strengthening Transcom’s position in our core business –
outsourced customer management solutions – it is a logical step to demerge the
CMS unit, which is a separate and distinct entity with its own business model”,
commented Johan Eriksson, Transcom’s President and CEO. “Operating as an
independent company will also provide the CMS business greater operational
flexibility to aggressively take advantage of opportunities in credit
management.”

For further information, please contact:

Johan Eriksson, President and CEO
Telephone +46 70 776 80 22

Stefan Pettersson, Head of Group Communications
Telephone +46 70 776 80 88
About Transcom

Transcom is a global customer experience specialist, providing customer care,
sales, technical support and credit management services through our extensive
network of contact centers and work-at-home agents. We are more than 27,000
customer experience specialists at 72 contact centers across 26 countries,
delivering services in 33 languages to over 350 international brands in various
industry verticals. Transcom WorldWide S.A. Class A and Class B shares are
listed on the NASDAQ OMX Stockholm Exchange under the symbols TWW SDB A and TWW
SDB B.