Cranmore Latest Ski Resort to Make the Move to Inntopia

Inntopia announces Cranmore Mountain Resort as the first new partner to use Inntopia's new contact center solution.


Stowe, VT, Aug. 27, 2013 (GLOBE NEWSWIRE) -- Inntopia is pleased to welcome Cranmore Mountain Resort as its newest partner. Cranmore Mountain Resort located in North Conway, New Hampshire, boasts over 200 acres of skiable terrain, a year round Mountain Adventure Park and summer Aerial Adventure Park. Cranmore Mountain Resort is an easy drive from Boston and Rhode Island.  

Cranmore is the first of Inntopia's partners to use Inntopia.Contact which allows access to the Inntopia system through an outsourced contact center. Inntopia.Contact provides a viable option for resorts that don't yet have their own call center. Cranmore will also use Inntopia.IBE, allowing them to reap the benefits of bookings made both on-line and through the contact center agents.

"This partnership with Cranmore is unique in that they're the first of our partners to use our new contact center solution. Cranmore does not currently have their own call center in place so giving them the option to outsource has provided flexibility and the solution they need to get their Inntopia System up and running quickly. With 58% of bookings nationwide occurring through the use of a call center, Inntopia.Contact is a great option for Cranmore and similar resorts and we look forward to working with them on this," says Trevor Crist, CEO and President of Inntopia.

"We are excited to make the move to Inntopia," said Ben Wilcox, General Manager and President of Cranmore Mountain.  "This move is going to allow us to launch North Conway Vacations, a central reservation system for the area, where we will be able to include easy one stop shopping for guests looking for lodging in the area and lift tickets, lesson, or mountain adventure park packages.  This is not only a great opportunity for Cranmore, but will also strengthen our relationships with lodging properties in the area," he continues.   

About Inntopia

Inntopia is the leading advanced reservation platform for the destination travel industry, powering destination resorts, ski resorts, tour operators, and travel suppliers. The Inntopia platform also gives agents access to popular activities and attractions in these same destinations. Skiing, heli-skiing, whitewater rafting, zip line treks, golf, fishing guides, and mountain biking are just some of the options available.

Travel providers manage their rates and availability directly in the Inntopia system, or connect through one of the many interfaces available. Agent commissions are processed by Inntopia as well, through their own commission clearing house.

About Cranmore

Cranmore Mountain, located in the heart of the Mount Washington Valley in North Conway, NH, is only 2.5 hours from the Boston area.  Cranmore has undergone over $8.6 million in renovations since 2010 including new lifts, trails, children's center, zip line, mountain coaster, enhanced snowmaking capabilities, summer Aerial Adventure Park and year round Mountain Adventure Park and more.



            

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