Transcom update following the earthquake on 15 October in the Philippines

Luxembourg, 16 October 2013 – A 7.2-magnitude earthquake struck the central
Philippines on Tuesday 15 October. Transcom’s two contact centers in this area,
in Bacolod and Iloilo, are not located in the immediate vicinity of the
earthquake’s epicenter. Both sites have remained open and fully operational, and
the structural integrity of the buildings has been confirmed by engineers.

There were no significant disruptions to client service and all employees are
reported to be unharmed.

“I am glad that all our employees are safe. At the same time, our hearts go out
to all those who have been affected by this tragic event. Transcom’s employees
in the Philippines will be contributing to the relief work in the affected
areas”, commented Johan Eriksson, Transcom’s President and CEO.

For further information, please contact:

Johan Eriksson, President and CEO
Telephone +46 70 776 80 22

Pär Christiansen, CFO
Telephone +46 70 776 80 16

Stefan Pettersson, Head of Group Communications
Telephone +46 70 776 80 88
About Transcom

Transcom is a global customer experience specialist, providing customer care,
sales, technical support and credit management services through our extensive
network of contact centers and work-at-home agents. We are 29,000 customer
experience specialists at 62 contact centers across 26 countries, delivering
services in 33 languages to over 400 international brands in various industry
verticals. Transcom WorldWide S.A. Class A and Class B shares are listed on the
NASDAQ OMX Stockholm Exchange under the symbols TWW SDB A and TWW SDB B.