Source : Avaya

Midsize Enterprises Fast Track to Engagement With New Avaya Collaboration Pod

SANTA CLARA, CA--(Marketwired - Jun 16, 2015) -

  • Avaya Collaboration Pod 2400 provides virtualized unified communications and contact center applications, networking, compute and storage in a pre-integrated, all-in-one solution
  • Solution significantly reduces time to service and total cost of ownership, speeds benefits to end users, IT and the bottom line
  • New Collaboration Pod Elite Partner onboarding program and Demo program helps channel partners quickly get the training and tools needed for success

Avaya today announced a new model of the Avaya Collaboration Pod, built specifically to serve the needs of midsize enterprises. Designed for rapid implementation and streamlined management of Avaya Engagement Solutions, the Collaboration Pod 2400 Series combines applications, servers, storage, networking and management components in an easy-to-deploy, ready-to-operate package. Avaya is also launching a fast-track Collaboration Pod onboarding program for qualified Avaya channel partners to help them quickly and successfully deliver the new Collaboration Pod 2400 to customers, as well as a demo program for customers and channel partners.

Based on solutions from Avaya, HP, EMC, and VMware, the fully-integrated, tested Avaya Collaboration Pod 2400 can reduce the time to service for Engagement Solutions to weeks from months. The Collaboration Pod is customized to the requirements of each customer and can be expanded as needs change. In addition, Avaya and authorized channel partners can provide "single source" support for all Collaboration Pod components, simplifying software upgrades and eliminating the need for support coverage from multiple vendors.

The Avaya Collaboration Pod 2400 can be combined with Avaya's unified access technologies for a complete, single vendor solution for midsize enterprises that includes networking, data center and applications for mobile engagement environments. Avaya plans to make the new Collaboration Pod available globally in late June. Collaboration Pod Elite workshops for channel partners are currently scheduled for July in the U.S., October in the U.K. and Singapore in November.

The Collaboration Pod 2400 for midsize enterprises arrives following the market success of a larger version, the Collaboration Pod 4200, which was designed for Cloud Service Providers (CSPs) and large enterprises. Since its launch in 2014, the larger model has been implemented by companies in every region around the world, with ongoing, exponentially rising sales.

Quotes
"Midsize enterprises understand the strategic value of technology, but typically have more financial and skills support restraints than larger enterprises. The Avaya Collaboration Pod 2400 is perfect for their needs, enabling them to rapidly utilize our Engagement Solutions via a significantly streamlined deployment model and improving customer and team engagement throughout their business."
Liam Kiely, vice president, Networking Infrastructure, Avaya

"Every company wants to reduce costs and complexity and gain the benefits of engagement technologies. Virtualization plays a critical role in reducing costs, and pre-architected 'pods' significantly reduce the complexity. We see significant market opportunity for the Avaya Collaboration Pod as it checks all of the boxes."
Mike Taylor, Chief Technology Officer, SPS

Additional Resources

Avaya Collaboration Pod Product Information:
http://www.avaya.com/usa/product/collaboration-pods/
Avaya Collaboration Pod 2400 Fact Sheet:
http://www.avaya.com/usa/documents/avaya-collaboration-pod-2400-series-dn7700.pdf
Avaya Collaboration Pod 4200 Fact Sheet:
http://www.avaya.com/usa/documents/avaya-collaboration-pod-4200-series-dn7638.pdf

Tags: Avaya, Fabric Connect, networking, engagement technology, midsize enterprises, EMC, VMware, virtualization, cloud, business communications, unified communications, collaboration, team engagement, customer experience management, contact center

About Avaya

Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premises and cloud deployment options that seamlessly integrate with non-Avaya applications. The Avaya Engagement Environment enables third parties to create and customize business applications for competitive advantage. Avaya's fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services. For more information please visit www.avaya.com.

Certain statements contained in this press release are forward-looking statements. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a list and description of such risks and uncertainties, please refer to Avaya's filings with the SEC that are available at www.sec.gov. Avaya disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

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