Relationship-Centric, Cloud-Based CRM Solution Drives Business Success by Streamlining the Handoff Between Sales and Operations
SEATTLE, WA--(Marketwired - Apr 5, 2016) - PipelineDeals, the leading provider of cloud-based business relationship software for SMBs, was selected by Reno Renovations to help improve sales pipeline visibility and sales to operations alignment. With PipelineDeals, the restoration company enjoys an improved workflow giving them greater clarity on deals in their sales pipeline. Their whole team uses PipelineDeals to help coordinate the sales process and ongoing projects. Now, Reno Renovations is able to sustain their growing business by starting, developing and growing customer relationships.
"PipelineDeals has made our lives so much easier by giving us the tools to manage our customer relationships," said Jullian Shuttleworth, office manager at Reno Renovations. "Our clients feel like we're on top of things, and we feel confident that we're on top of all our deals. PipelineDeals is empowering us to realize 10 percent year-over-year growth."
For years, Reno Renovation struggled to manage the handoff from sales to project managers because of a complicated sales workflow. With a complex tangle of spreadsheets, Reno Renovation couldn't keep customer data straight, let alone run reports to see what was in their sales pipeline. Now, with PipelineDeals' easily customizable sales and account management software, the company's managers from sales to the job site have solid information to work with and the tools needed to manage their workflow and take care of customers.
In addition to helping manage customer relationships, PipelineDeals is an integral tool for Reno Renovations to structure day-to-day responsibilities of its sales team. Managers and estimators alike now have constant access to information about customers and active deals to know the next best action to take and when to close deals throughout the entire sales lifecycle. PipelineDeals gives the entire sales team the tools to manage tasks and sales presentations. Everyone is now on the same page and can operate efficiently.
"PipelineDeals is optimized for small businesses like Reno Renovations," said JP Werlin, CEO and founder of PipelineDeals. "By making the sales pipeline accessible and visible with easy-to-use software, we created a platform where small businesses can take control of the experience they provide to their customers. Our customers are assured they're investing in a technology that helps them take their business to the next level and really compete against other companies out there who are trying to take their lunch."
To view the full Reno Renovation customer success story, visit: www.pipelinedeals.com/reno_renovations_demo
Founded in 2006, PipelineDeals (www.pipelinedeals.com) provides small to medium-sized businesses with the only sales and account management platform to deliver certainty in every action to start, develop and grow customer relationships. With a focus on service, PipelineDeals seeks to change the way businesses manage their sales pipeline and grow revenue. PipelineDeals boasts more than 4,000 customers in more than 60 countries, was recently named an Inc. 5000 fastest growing company, awarded a top customer satisfaction award by G2 Crowd and named one of Washington's Best Places to Work by the Puget Sound Business Journal.
About Reno Renovations
Established in 2011, Reno Renovations offers preservation, rehab and general construction services in the greater Chicago area. The family-owned company outgrew the Excel spreadsheet system they were using and became a PipelineDeals customer in 2014.
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