U.S. Business Process As A Service In Healthcare Payers Market Report 2022: Widespread Adoption in the Payvider Industry Bolsters Growth


Dublin, April 07, 2023 (GLOBE NEWSWIRE) -- The "U.S. Business Process As A Service In Healthcare Payers Market Size, Share & Trends Analysis Report by Solution Coverage, by Buyer Type, by Value Chain Processes, by Buyer Size, and Segment Forecasts, 2022-2030" report has been added to ResearchAndMarkets.com's offering.

The U.S. business process as a service in healthcare payers market size is expected to reach USD 9.6 billion by 2030. The market is expected to expand at a CAGR of 6.0% from 2022 to 2030.

As a result of the fact that BPaaS engagements contributed significantly to healthcare payer business process outsourcing revenue and that this percentage is likely to rise as the industry for payer BPaaS expands due to the move toward value-based care, which has been hastened by COVID-19.

Furthermore, the adoption of BPaaS in the U.S. payviders industry is growing quickly. Although payviders have been around for a while, the Affordable Care Act made them more common and significant, which makes them well-suited to take advantage of the BPaaS opportunity.

In addition, many have not attained considerable scale in terms of members registered, except the majority of large payviders. For instance, according to The Robert Wood Johnson Foundation (RWJF) as of September 2016, just 4 of the 42 Provider Sponsored Health Plans (PSHPs) established since 2010 had between 50,000 and 100,000 covered subscribers, with the remaining 36 having fewer than 50,000. These obstacles could well be solved since BPaaS solutions scale more quickly for the provider and are easier to install without a long lag time.

Additionally, industry-specific regulatory compliances specify a range of compliance requirements for various industrial verticals. The Health Insurance Portability and Accountability Act (HIPAA), the Health Information Technology for Economic and Clinical Health (HITECH), and the Payment Card Industry Data Security Standard (PCI DSS) are a few legislations that have impacted the industry. In many instances, the market now supports compliance management as an administrative activity rather than a regulatory one. A BPaaS provider could implement BPaaS solutions that can bridge compliance gaps between verticals and adapt to changes in the existing regulations, leading to the industry's growth with the rise in adoption throughout the forecast period - as all compliance adherence difficulties can be managed with their assistance.

U.S. Business Process As A Service In Healthcare Payers Market Report Highlights

  • The healthcare industry has advanced significantly over the last few years. The rise of digital health, the shift to value-based care, and rising consumerism have all altered how payers operate. The traditional BPS outsourcing model is quickly giving way to a platform-led BPaaS model, which has brought about advantages like access to better technology and human capital, the promise of digital transformation at a lower cost, and a lower cost of ownership. As a result, payers' sourcing considerations have also evolved. As a consequence, throughout the forecast period, BPaaS usage is anticipated to increase moderately at a CAGR of 6.0%
  • Small and medium-sized payers, make up more than 70% of all payers in 2021 and have shown a stronger preference for the BPaaS model. In terms of plan types, medicare advantage and managed Medicaid have emerged as viable business cases, with MA accounting for a significant share percentage of about 29% in 2021
  • From a process perspective, administrative processes like claims management have seen the most BPaaS adoption, accounting for over 30% of the revenue share in 2021. Payers are, however, progressively becoming aware of BPaaS's potential in processes like care management, population health management, and member engagement as well as in reducing medical expenses
  • Key players also contribute to the market's expansion through strategic partnerships, mergers, and acquisitions, as well as the introduction of new offerings. For instance, Cognizant announced in 2017 that it had acquired TMG Health, a key national provider of BPaaS to the Medicare Part D, Managed Medicaid, and MA markets in the U.S., which supported 32 health plans offered with more than 4.4 million members across all 50 states. Through the purchase of TMG Health, Cognizant solidifies its position as the leading service provider for management health programs run by the U.S. government

Key Attributes:

Report AttributeDetails
No. of Pages150
Forecast Period2022 - 2030
Estimated Market Value (USD) in 2022$6 Billion
Forecasted Market Value (USD) by 2030$9.6 Billion
Compound Annual Growth Rate6.0%
Regions CoveredUnited States

Key Topics Covered:

Chapter 1 Research Methodology & Scope

Chapter 2 Executive Summary

Chapter 3 U.S. Business Process as a Service (BPaaS) in Healthcare Payers Market Variables, Trends & Scope

Chapter 4 Competitive Landscape

Chapter 5 U.S. Business Process as a Service (BPaaS) in Healthcare Payers Market: Segment Analysis, by solution coverage, 2017 - 2030 (USD Billion)
5.1 Solution Coverage Movement Analysis, 2021 & 2030
5.1.1 Traditional BPaaS
5.1.2 Best-of-breed BPaaS

Chapter 6 U.S. Business Process as a Service (BPaaS) in Healthcare Payers Market: Segment Analysis, by traditional BPaaS, 2017 - 2030 (USD Billion)
6.1 Traditional BPaaS Movement Analysis, 2021 & 2030
6.1.1 End-to-end (E2E) traditional BPaaS
6.1.2 Process-specific traditional BPaaS

Chapter 7 U.S. Business Process as a Service (BPaaS) in Healthcare Payers Market: Segment Analysis, by best-of-breed BPaaS, 2017 - 2030 (USD Billion)
7.1 Best-of-breed BPaaS Movement Analysis, 2021 & 2030
7.1.1 End-to-end best-of-breed BPaaS
7.1.2 Process-specific best-of-breed BPaaS

Chapter 8 U.S. Business Process as a Service (BPaaS) in Healthcare Payers Market: Segment Analysis, by buyer type, 2017 - 2030 (USD Billion)
8.1 Buyer type Movement Analysis, 2021 & 2030
8.1.1 Government buyers
8.1.2 Commercial buyers

Chapter 9 U.S. Business Process as a Service (BPaaS) in Healthcare Payers Market: Segment Analysis, by commercial buyers, 2017 - 2030 (USD Billion)
9.1 Commercial Buyers Movement Analysis, 2021 & 2030
9.1.1 Medicare advantage
9.1.2 Managed Medicaid
9.1.3 Individual health plan
9.1.4 Employer-sponsored health plan

Chapter 10 U.S. Business Process as a Service (BPaaS) in Healthcare Payers Market: Segment Analysis, by value chain processes, 2017 - 2030 (USD Billion)
10.1 Value Chain Processes Movement Analysis, 2021 & 2030
10.1.1 Claims Management
10.1.2 Member Engagement
10.1.3 Care Management
10.1.4 Others (Product development, Network Management, Risk & Compliance)

Chapter 11 U.S. Business Process as a Service (BPaaS) in Healthcare Payers Market: Segment Analysis, by buyer size, 2017 - 2030 (USD Billion)
11.1 Buyer Size Movement Analysis, 2021 & 2030
11.1.1 Small buyers
11.1.2 Midsized buyers
11.1.3 Large buyers

Chapter 12 Company Profiles

Companies Mentioned

  • Accenture
  • Cognizant
  • Hcl
  • Ibm
  • Infosys
  • Ntt Data
  • Optum
  • Tcs
  • Ust
  • Wipro
  • Exl
  • Softheon
  • Genpact
  • Change Healthcare
  • Firstsource
  • Celegence

For more information about this report visit https://www.researchandmarkets.com/r/nk16tf

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U.S. Business Process As A Service In Healthcare Payers Market

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