NEW YORK, Aug. 19, 2026 (GLOBE NEWSWIRE) --
- HHAeXchange launched CarePay, a full-service payroll solution built specifically for homecare.
- Approved visits flow straight into payroll, with multi-state wage rules, overtime, and tax filings handled across all 50 states.
- Scheduling, time tracking, and billing already run in one system; payroll has been the exception. CarePay closes that gap.
HHAeXchange, a leading homecare management solution for providers, caregivers, managed care organizations (MCOs), and state Medicaid programs, today launched CarePay, a full-service payroll solution built into the platform agencies already use to manage care. CarePay calculates pay directly from completed visit data, connecting EVV-approved hours, tax filings, and a caregiver mobile app in a single system.
Visit Data Drives Every Paycheck
Administrative burden remains a top challenge for homecare agencies, and many are turning to technology to manage it. HHAeXchange’s recent 2026 Provider Voices Survey found that 38.9% of providers are prioritizing digital solutions for billing workflows. CarePay goes a step further, unifying billing and payroll in a single workflow.
General-purpose payroll platforms were not built to address the unique needs of the homecare industry. Agencies are left resorting to spreadsheets and manual data entry to handle multi-state wage rules, shift differentials, overtime, and a workforce on the move. CarePay works differently. Because it runs inside the HHAeXchange platform, approved visits flow straight into payroll, without the need for exports, imports, or reconciliation.
"In homecare, pay comes from visits, not time sheets. Any system that doesn't understand that pushes the work back onto the agency," said Jeremy Lisch, VP of Payroll Solutions at HHAeXchange. "Agencies re-enter the same visit data into a second system every pay period. It's time consuming, it's error prone, and it's avoidable."
Connected Operations, From Scheduling to Paycheck
CarePay handles the full pay cycle, from onboarding to year-end filings, and includes:
- Automatic data flow: EVV data from HHAeXchange is directly connected to payroll, reducing the need for time consuming and error prone rekeying of data.
- Flexible payroll runs: Agencies run payroll when they need it (regular, off-cycle, or corrections) without extra steps or delays.
- Support for all pay types: Hourly, salaried, tips, expenses, and bonuses, with overtime calculated automatically based on state-specific rules.
- Automatic tax filings and year-end forms: The system calculates payroll taxes across all 50 states, files them on the agency's behalf, and generates W-2s and 1099s automatically.
- Built-in compliance: Payroll stays aligned with wage and hour laws, leave requirements, and other Department of Labor rules.
From Three Hours a Day to Twenty Minutes
At Austin Light Home Care, a family-owned agency in Texas, Kawther Salih handles payroll, billing, and EVV oversight. Before the agency migrated to CarePay, she processed payroll manually. "It would take me two to three hours per day. I had to check every hour, add up everything, make sure they clocked in and out," said Salih. With CarePay, that same work now takes 10 to 20 minutes.
Pay is also auditable in the other direction, with each dollar tracing back to the approved visit behind it. "If caregivers have any questions, I can show them the hours that were submitted and explain exactly where the amount on their paycheck came from," said Salih.
A Better Experience for Caregivers
For agencies, accurate and on-time pay is a retention issue, not just an administrative one. With CarePay, caregivers get self-service access to their pay. They can view and download pay stubs, tax forms, and pay history without contacting the office, choose direct deposit across up to three accounts or paper checks, and see PTO tracked and paid out accurately. Two-factor authentication, encryption, and regular backups keep their data protected.
Agencies switching from another payroll provider receive full migration and onboarding support from HHAeXchange, including data migration and team training. Learn more about CarePay at hhaexchange.com/solutions/providers/payroll.
For more on HHAeXchange and its solutions for providers, caregivers, managed care organizations (MCOs), and state Medicaid programs, visit hhaexchange.com.
About HHAeXchange
Founded in 2008, HHAeXchange is the leading technology platform for homecare and self-direction program management. Developed specifically for Medicaid Home and Community-Based Services (HCBS), HHAeXchange connects state agencies, managed care organizations, providers, and caregivers through its intuitive web-based platform, enabling unparalleled communication, transparency, efficiency, and compliance. For more information, visit hhaexchange.com or follow the company on LinkedIn and Facebook.
