Service Supply Chain Technology Initiatives Improve Overall Service Profitability by 30% in Best-in-Class Companies
03 oct. 2007 12h32 HE
|
Aberdeen Group, a Harte-Hanks Company
BOSTON, MA--(Marketwire - October 3, 2007) - The recently published study by Aberdeen Group,
a Harte-Hanks company (NYSE: HHS), "Optimizing the Service Supply Chain,"
found that field service...
Remote Office Backup: Preparing for the Unavoidable
03 oct. 2007 12h31 HE
|
Aberdeen Group, a Harte-Hanks Company
BOSTON, MA--(Marketwire - October 3, 2007) - Data protection for remote office data is a
frequently overlooked component of an overall data protection strategy.
Remote offices do not have the same...
Four Key Capabilities of Best-in-Class Change Management Identified
03 oct. 2007 12h26 HE
|
Aberdeen Group
BOSTON, MA--(Marketwire - October 3, 2007) - Aberdeen Group, a Harte-Hanks Company (NYSE: HHS), released a new benchmark report titled, "Engineering Change
Management 2.0: Better Business Decisions...
Organizational Learning and Development Improves Business Performance
03 oct. 2007 12h24 HE
|
Aberdeen Group
BOSTON, MA--(Marketwire - October 3, 2007) - In the new benchmark report, "Learning and
Development: Aligning Workforce with Business Objectives," Aberdeen Group,
a Harte-Hanks company (NYSE: HHS),...
Customer Service as a Competitive Differentiator to Fuel Growth
03 oct. 2007 12h23 HE
|
Aberdeen Group
BOSTON, MA--(Marketwire - October 3, 2007) - Aberdeen Group's most recent survey of over 650
mid-size companies found that pressure to improve customer service and
response times was the top business...
Extreme Makeover: Accounts Payable Edition
03 oct. 2007 12h22 HE
|
Aberdeen Group, a Harte-Hanks Company
BOSTON, MA--(Marketwire - October 3, 2007) - Accounts Payable (A/P) departments stuck in a
manually-intensive world must move immediately to automate their function
if they are to avoid a potential...
The 2007 Chief Service Officer's (CSO) Summit Leads the Path to Post-Sales Service Excellence
02 oct. 2007 12h20 HE
|
Aberdeen Group, a Harte-Hanks Company
BOSTON, MA--(Marketwire - October 2, 2007) - The annual Chief Service Officer's (CSO) Summit
will convene next week in Boston outlining best-in-class service chain
practices. This is the preeminent...
Aberdeen Group Partners With Leading Publications for the Annual Chief Procurement Officer's (CPO) Summit November 13 and 14
11 sept. 2007 13h17 HE
|
Aberdeen Group, a Harte-Hanks Company
BOSTON, MA--(Marketwire - September 11, 2007) - Aberdeen Group, a Harte-Hanks company (NYSE: HHS), partners with three prominent global supply management publications
to host this year's Chief...
Forecasting and Planning Solutions Improve SLA Compliance by 18% and Productivity by 20%
11 sept. 2007 13h07 HE
|
Aberdeen Group, a Harte-Hanks Company
BOSTON, MA--(Marketwire - September 11, 2007) - In the face of myriad planned and unplanned
constraints and activity, a majority of Best-in-Class service organizations
recently surveyed by Aberdeen,...
Paper or Plastic? Why Purchasing Cards Matter
11 sept. 2007 13h04 HE
|
Aberdeen Group, a Harte-Hanks Company
BOSTON, MA--(Marketwire - September 11, 2007) - Purchasing cards ("p-cards") continue to
streamline both ends of the procure-to-pay process while introducing
greater levels of control and visibility...