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20 juin 2012 08h40 HE | Source: Coveo

R&D Employees' Top Challenge Is Lack of Access to Existing Knowledge and Expertise, Coveo Digital Poll Reveals

QUEBEC--(Marketwire - Jun 20, 2012) - According to a digital poll conducted by Coveo, the unnecessary replication of pre-existing work is the biggest productivity...
12 juin 2012 08h00 HE | Source: Coveo

3i Group Leverages Coveo Insight Solutions for Knowledge Continuity and Expertise Finding

QUEBEC--(Marketwire - Jun 12, 2012) - Today Coveo announced that 3i Group, a leading international investor focused on private equity, infrastructure and debt...
30 mai 2012 11h48 HE | Source: Coveo

Coveo Customer, 3i plc, to Present "Implementing Search to Aid Knowledge Management and Business Intelligence" at Enterprise Search Europe 2012

QUEBEC--(Marketwire - May 30, 2012) - Coveo today announced that customer, 3i plc, one of the world's leading international investors focused on private equity, infrastructure and debt management,...
22 mai 2012 08h00 HE | Source: Coveo

Coveo Survey of Customer Care Executives Finds Customers, Executives and Employees Lack Contextually Relevant Information When They Need It

QUEBEC--(Marketwire - May 22, 2012) - Customers find contextually relevant information from vendors valuable, but they have a difficult time getting to the information...
15 mai 2012 10h14 HE | Source: Coveo

Coveo Earns SIIA CODiE Award for Best Relationship Management Solution

QUEBEC--(Marketwire - May 15, 2012) - Coveo today announced that it has won a 2012 SIIA CODiE Award for Best Relationship Management Solution. The Software & Information Industry Association...
14 mai 2012 09h12 HE | Source: Coveo

Coveo Executive to Lead 'Insight Advantage' Workshop During SCORE Conference on Customer Experience May 16-17, 2012

QUEBEC--(Marketwire - May 14, 2012) - Coveo today announced that Ed Shepherdson, senior vice president, Enterprise Solutions, will lead and participate in two sessions during the 10th annual SCORE...
07 mai 2012 08h00 HE | Source: Coveo

Coveo Honored as a 2012 Technology Services Recognized Innovator

QUEBEC and SAN DIEGO, CA--(Marketwire - May 7, 2012) - Coveo announced it has been named a Spring 2012 Recognized Innovator finalist by the Technology Services Industry Association (TSIA), the...
29 mars 2012 08h00 HE | Source: Coveo

Coveo Insight Solutions for Customer Service Named 2012 SIIA CODiE Award Finalist for Best Relationship Management Solution

QUEBEC--(Marketwire - Mar 29, 2012) - Today Coveo announced it has been selected as a finalist for the Software & Information Industry Association's (SIIA) "Best...
15 mars 2012 11h33 HE | Source: Coveo

Sixty-Three Percent of Executives Report a Customer-Centric Strategy Would Increase Revenues; Sixty-Nine Percent Report Lack of Collaboration and Information Silos as Major Barriers

QUEBEC--(Marketwire - Mar 15, 2012) - The biggest value of a customer-centric strategy is to drive revenue and the most prominent barrier to customer centricity is...
07 mars 2012 08h00 HE | Source: Coveo

SunGard K-12 Education Implements Coveo Insight Solutions to Drive Customer Service Operations Serving Over 1,500 School Districts and 8 Million Students Nationwide

QUEBEC--(Marketwire - Mar 7, 2012) - Today Coveo announced that SunGard has implemented its Insight Solutions for Customer Service across SunGard K-12 Education, which...

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