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Ahead of the Holiday Season, Interactions’ “Would You Rather” Index Reveals Ongoing Disappointment in Brand Customer Service
20 oct. 2023 09h00 HE | Interactions
FRANKLIN, Mass., Oct. 20, 2023 (GLOBE NEWSWIRE) -- In spring 2023, Interactions, a leader in conversational AI, debuted a nationwide survey gauging 1,000 consumers’ sentiment toward customer...
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Interactions Named One of Comparably’s Best Places to Work
28 juin 2023 09h00 HE | Interactions
FRANKLIN, Mass., June 28, 2023 (GLOBE NEWSWIRE) -- Interactions, the world leader in conversational AI, today announced it has been named one of Comparably’s 2023 Best Places to Work. The company...
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Interactions Secures Patent for Intent and Entity Recognition, Real-Time Sentiment Understanding to Uplevel Customer Experience
25 janv. 2023 09h00 HE | Interactions
FRANKLIN, Mass., Jan. 25, 2023 (GLOBE NEWSWIRE) -- Interactions, the world leader in conversational artificial intelligence (AI), today announced that it has acquired another landmark patent....
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Interactions Poised for Record Growth with New CMO Hire and Fresh Investment from Runway Growth Capital
20 juil. 2022 09h00 HE | Interactions
FRANKLIN, Mass., July 20, 2022 (GLOBE NEWSWIRE) -- Interactions, LLC, one of the largest standalone artificial intelligence (AI) companies in the world, today announced the addition of Peter Mullen...