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Global Customer Communications Management Market (2021 to 2027) - by Component, Organization Size, Deployment Mode, End-user and Region
06 juil. 2021 04h43 HE | Research and Markets
Dublin, July 06, 2021 (GLOBE NEWSWIRE) -- The "Global Customer Communications Management Market By Component, By Organization Size, By Deployment Mode, By End User, By Regional Outlook, Industry...
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Global Customer Experience Management Market (2021 to 2026) - Growth, Trends, COVID-19 Impact, and Forecasts
14 avr. 2021 08h18 HE | Research and Markets
Dublin, April 14, 2021 (GLOBE NEWSWIRE) -- The "Customer Experience Management Market - Growth, Trends, COVID-19 Impact, and Forecasts (2021 - 2026)" report has been added to...
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Australia Customer Experience Outsourcing Services Market Report 2020 - Contact Centers have Become the Front Line of Customer Interactions
29 oct. 2020 08h18 HE | Research and Markets
Dublin, Oct. 29, 2020 (GLOBE NEWSWIRE) -- The "Australia Customer Experience Outsourcing Services Market, 2020" report has been added to ResearchAndMarkets.com's offering. Delivering effective...
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Asia-Pacific Customer Experience Outsourcing Services Market 2020: Demand for Outsourced CX Services is Growing Steadily in Today's Consumer-centric Marketplace
29 oct. 2020 08h08 HE | Research and Markets
Dublin, Oct. 29, 2020 (GLOBE NEWSWIRE) -- The "Asia-Pacific Customer Experience Outsourcing Services Market, 2020" report has been added to ResearchAndMarkets.com's offering. Customer experience...
CallMiner Launches M
CallMiner Launches Maturity Model for Implementing and Operationalizing Speech and Interaction Analytics
14 sept. 2020 09h30 HE | Corporate Ink for CallMiner
WALTHAM, Ma., Sept. 14, 2020 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of speech and customer interaction analytics, today announced the release of the CallMiner Continuum Maturity Model,...
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Outsourced Customer Care Services Market worth over $110bn by 2024: Global Market Insights, Inc.
05 juin 2017 06h30 HE | Global Market Insights, Inc
Ocean View, Delaware , June 05, 2017 (GLOBE NEWSWIRE) -- Outsourced Customer Care Service Market share is poised to surpass USD 110 billion by 2024; according to a new research report by Global...
Jacada Chosen Winner of 2017 Digital Self-Service Innovation Award
31 mai 2017 08h00 HE | Jacada
ATLANTA, GA--(Marketwired - May 31, 2017) - Jacada, Ltd. (OTCQB: JCDAF), a leading global provider of customer service technology designed to simplify the interaction between businesses and their...
Jacada Chosen as Finalist for Upcoming Digital Self-Service Innovation Award
16 mai 2017 08h00 HE | Jacada
ATLANTA, GA--(Marketwired - May 16, 2017) - Jacada, Ltd. (OTCQB: JCDAF), a leading global provider of customer service technology designed to simplify the interaction between businesses and their...
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Plantronics Manager Pro Offers Powerful Analytics Services to Help Customers and Channel Partners Understand Usage Patterns, Ensure Compliance, and Make Better Decisions
25 janv. 2017 08h00 HE | Plantronics
SANTA CRUZ, Calif., Jan. 25, 2017 (GLOBE NEWSWIRE) -- Plantronics (NYSE:PLT) today announced Plantronics Manager Pro v3.9, which provides operational, historical, and contextual data on voice...
Enghouse Interactive Awarded 2014 Communications Solutions Product of the Year Award
31 juil. 2014 08h55 HE | Enghouse Interactive
PHOENIX, AZ--(Marketwired - Jul 31, 2014) -  Enghouse Interactive (@EnghouseInterac) today announced that TMC, a global, integrated media company, has awarded Contact Center: Enterprise a 2014...