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14 sept. 2020 07h00 HE | Source: eGain Corporation

eGain Achieves FedRAMP “In Process” Status

SUNNYVALE, Calif., Sept. 14, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced that it has achieved “in process” status on the...
18 juin 2020 06h30 HE | Source: eGain Corporation

Leading US health insurance company selects eGain to modernize member service

eGain AI Knowledge solution will improve customer experience by empowering thousands of contact center agents with easy conversational guidance and process adherence capability SUNNYVALE, Calif.,...
30 janv. 2020 06h30 HE | Source: eGain Corporation

SBLI Insures Total Customer Happiness with eGain

SUNNYVALE, Calif., Jan. 30, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today announced that the Savings Bank Mutual Life...
13 nov. 2019 12h06 HE | Source: eGain Corporation

eGain launches AI-guided knowledge solution for omnichannel engagement in the Salesforce ecosystem

SUNNYVALE, Calif., Nov. 13, 2019 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today launched eGain for Sales Force, Fall 2019 Edition....