Jabra unveils its AI-powered speech enhancement solution for contact center professionals
10 sept. 2024 09h00 HE
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Jabra
Jabra launches Jabra ClearSpeech, an AI-driven solution to enhance speech on calls, helping professionals to increase focus on the conversation.
Sanas Partners with Everise and Five9 to Strengthen Contact Center Ecosystem and Expand Agent-Focused AI Solutions
22 août 2024 08h00 HE
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Sanas
PALO ALTO, Calif., Aug. 22, 2024 (GLOBE NEWSWIRE) -- Today, Sanas, the world’s first provider of Real-Time Accent Translation technology, announced an exclusive healthcare BPO industry partnership...
Contact Center Analytics Market Outlook 2024-2030: AI-Driven Insights Setting the Stage for Strong Growth, with Global Market Revenue Totalling $4.9 Billion by 2030
05 août 2024 04h18 HE
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Research and Markets
Dublin, Aug. 05, 2024 (GLOBE NEWSWIRE) -- The "Contact Center Analytics - Global Strategic Business Report" report has been added to ResearchAndMarkets.com's offering.The global market for Contact...
Contact Center as a Service (CCaaS) Market Share Report: Worldwide CCaaS Seat Adoption Rate and Projections 2023-2028
02 août 2024 11h22 HE
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Research and Markets
Dublin, Aug. 02, 2024 (GLOBE NEWSWIRE) -- The "Contact Center as a Service Worldwide Market Share Report 2024" has been added to ResearchAndMarkets.com's offering. The Contact Center as a Service...
Sidestepping Mercurial Economic Headwinds to Innovate in the North American Retail Contact Center Sector
15 juil. 2024 04h13 HE
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Research and Markets
Dublin, July 15, 2024 (GLOBE NEWSWIRE) -- The "Sidestepping Mercurial Economic Headwinds to Innovate in the North American Retail Contact Center Sector" report has been added to ...
2024 Contact Center Workforce Engagement Management Market Share Report for 18 Vendors Including 88, Alvaria, ASC, Calabrio, Eleveo, Five9, Genesys, Mitel, NICE, OpenText, Playvox, Verint and Xarios
24 juin 2024 10h31 HE
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Research and Markets
Dublin, June 24, 2024 (GLOBE NEWSWIRE) -- The "2024 Contact Center Workforce Engagement Management Market Share Report" has been added to ResearchAndMarkets.com's offering. This Contact Center...
Sanas Unveils Free-Forever Noise Cancellation for Contact Center Agents Globally
05 juin 2024 08h00 HE
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Sanas
LAS VEGAS, June 05, 2024 (GLOBE NEWSWIRE) -- Today at Customer Contact Week (CCW), Sanas, provider of the world's first Real-Time Accent Translation technology, announced its newest product, Sanas...
Meaning Announces Partnership with Five9, Enabling Seamless Conversations and Improved Customer Experiences for Contact Centers
04 juin 2024 09h00 HE
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Meaning
Meaning has partnered with Five9, empowering organizations to enrich the customer experience by overcoming language barriers through generative AI.
South Africa Contact Centre Operations Report 2024 - Growing Number of International Businesses Outsourcing Call Centres to South Africa to Reduce Costs
16 mai 2024 08h06 HE
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Research and Markets
Dublin, May 16, 2024 (GLOBE NEWSWIRE) -- The "Contact Centre Operations Industry in South Africa" report has been added to ResearchAndMarkets.com's offering. This report on contact centre...
Cloud-Based Contact Center Market - Global Forecast to 2030, with Profiles of NICE, Genesys, Five9, Vonage, Talkdesk, 8x8, Cisco, Avaya, Serenova and Content Guru
06 mai 2024 04h23 HE
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Research and Markets
Dublin, May 06, 2024 (GLOBE NEWSWIRE) -- The "Cloud-Based Contact Center Market Based on by Solution, by Application, by Vertical, Regional Outlook - Global Forecast Up to 2030" report has been...