GlowTouch Named an Aspirant on the Everest Group Customer Experience Management (CXM) PEAK Matrix® 2022
25 août 2022 10h00 HE | GlowTouch, LLC
LOUISVILLE, Ky., Aug. 25, 2022 (GLOBE NEWSWIRE) -- GlowTouch LLC, a global Business Process Outsourcing (BPO) services provider based in Louisville, KY, announced today that the company has been...
22157.jpg
Worldwide Cloud-Based Contact Center Infrastructure Industry to 2026 - Covering 200 Competitors in the Market
17 août 2022 07h28 HE | Research and Markets
Dublin, Aug. 17, 2022 (GLOBE NEWSWIRE) -- The "2022 Worldwide Cloud-Based Contact Center Infrastructure Market Share Report" report has been added to ResearchAndMarkets.com's offering. This 2022...
22157.jpg
Sustainability Design Goals (SDGs) Efforts and Actions Solution Providers in the Contact Centers Industry have Taken as Part of Broader ESG Plans
10 août 2022 05h03 HE | Research and Markets
Dublin, Aug. 10, 2022 (GLOBE NEWSWIRE) -- The "Sustainability and Circularity Matters - Contact Center Growth Opportunities under the ESG Umbrella" report has been added to ResearchAndMarkets.com's...
22157.jpg
Global Contact Center Workforce Optimization Market Share Report 2022: In 2020, the Total Contact Center WFO Revenue was $2,078.4 Million
08 août 2022 06h53 HE | Research and Markets
Dublin, Aug. 08, 2022 (GLOBE NEWSWIRE) -- The "2022 Contact Center Workforce Optimization Market Share Report" report has been added to ResearchAndMarkets.com's offering. This report analyzes the...
Future Market Insights.png
Contact Center as a Service Market Growing at a Phenomenal Pace Surpassing US$ 16 Bn by 2032 witnessing a growth of 13.52% CAGR - Future Market Insights, Inc. NEWARK, Del, Aug. 04, 2022 (GLOBE NEWSWIRE) -- The global contact center as a service market is estimated at US$ 4.5 Billion in 2022 and is likely to reach US$ 16 Billion by 2032, displaying a CAGR...
UCC Networks Expands Communication Portfolio With Lumen
01 août 2022 09h00 HE | UCC Networks
ORANGE, Calif., Aug. 01, 2022 (GLOBE NEWSWIRE) -- UCC Networks, a California-based, value-added reseller of unified communications and contact center solutions, will now sell Lumen Technologies'...
logo_egain_large.jpg
eGain named a KMWorld AI 50 Company
21 juil. 2022 06h30 HE | eGain Corporation
SUNNYVALE, Calif., July 21, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced that it has again been...
Global Contact Center Analytics Market Report to 2028 - Increasing Adoption of Technologies Across Contact Centers is Driving Growth
21 juil. 2022 05h13 HE | Research and Markets
Dublin, July 21, 2022 (GLOBE NEWSWIRE) -- The "Global Contact Center Analytics Market Size, Share & Industry Trends Analysis Report By Component, By Application, By Deployment Mode, By...
Cloud-Based Contact Center Market by Component, Deployment Mode, Organization Size, Industry and Region - Global Forecast to 2027
20 juil. 2022 06h03 HE | Research and Markets
Dublin, July 20, 2022 (GLOBE NEWSWIRE) -- The "Cloud-Based Contact Center Market by Component (Solutions and Services), Deployment Mode (Public and Private Cloud), Organization Size, Industry (BFSI,...
logo_egain_large.jpg
eGain Knowledge Hub™ Connects with Microsoft SharePoint™ to Unleash Business Value from Content
19 juil. 2022 09h30 HE | eGain Corporation
SUNNYVALE, Calif., July 19, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform for customer engagement automation, today announced that its...