Global Contact Centre as a Service (CCaaS) Market and Competition Landscape Analysis, 2019-2023 & 2024-2029, Dominated by Five9, Twilio, and Amazon
30 janv. 2024 04h53 HE
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Research and Markets
Dublin, Jan. 30, 2024 (GLOBE NEWSWIRE) -- The "Global Contact Centre as a Service (CCaaS) Market (2023 Edition): Analysis by Offering (Solutions, Services), Enterprise Size, End-User Industry, By...
Generative AI (GenAI) Industry Report 2023: A Deep Dive Into Contact Center Applications and Growth Opportunities
19 déc. 2023 11h48 HE
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Research and Markets
Dublin, Dec. 19, 2023 (GLOBE NEWSWIRE) -- The "Ready, Set, Go! The Race is on to Capitalize on Generative AI in the Contact Center" report has been added to ResearchAndMarkets.com's offering. ...
Xperigo recognized a 3rd Consecutive time as one of Canada’s Most Admired Corporate Cultures
12 déc. 2023 09h16 HE
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Xperigo
Xperigo, automotive industry’s leading Contact Centre provider, was awarded a 3rd Consecutive time as one of Canada’s Most Admired Corporate Cultures.
TENAQUIP Selects eGain for Digital Customer Service
12 déc. 2023 06h30 HE
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eGain Corporation
SUNNYVALE, Calif., Dec. 12, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the knowledge automation platform for customer engagement, announced that TENAQUIP Limited, a leading...
Contact Center as a Service Market Size, Share & Growth Analysis, [2030] | With CAGR of 18%
07 déc. 2023 07h32 HE
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Fortune Business Insights
Pune, India, Dec. 07, 2023 (GLOBE NEWSWIRE) -- The global Contact Center as a Service (CCaaS) Market size was valued at USD 4.42 billion in 2022. The market is projected to grow from USD 5.15...
Global Call Centers Business Analysis Report 2023-2030: Digital First Emerges as Primary Strategy
07 déc. 2023 04h08 HE
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Research and Markets
Dublin, Dec. 07, 2023 (GLOBE NEWSWIRE) -- The "Call Centers - Global Strategic Business Report" report has been added to ResearchAndMarkets.com's offering.Global Call Centers Market to Reach $494.7...
CallTower and BV Investment Partners Join Forces in a Strategic Transaction
16 nov. 2023 15h00 HE
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CallTower, Inc.
SALT LAKE CITY, UT and BOSTON, MA, Nov. 16, 2023 (GLOBE NEWSWIRE) -- CallTower, a global leader in cloud-based communications, contact center, and collaboration solutions announced today a strategic...
Global Real-Time Guidance Products and Market Report 2023-2024 with Competitive Analysis of Balto Software, CallMiner, Cresta, NICE, OnviSource, Sestek, Verint Systems, & Xdroid
06 nov. 2023 04h58 HE
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Research and Markets
Dublin, Nov. 06, 2023 (GLOBE NEWSWIRE) -- The "2023 - 2024 Real-Time Guidance Product and Market Report" report has been added to ResearchAndMarkets.com's offering. The report analyzes the...
Global Interactive Voice Response (IVR) Systems Business Report 2023: Market to Reach $9.2 Billion by 2030 - Artificial Intelligence, Machine Learning & NLP Hold Tremendous Potential
27 oct. 2023 05h23 HE
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Research and Markets
Dublin, Oct. 27, 2023 (GLOBE NEWSWIRE) -- The "Interactive Voice Response (IVR) Systems - Global Strategic Business Report" report has been added to ResearchAndMarkets.com's offering.Global...
Global Generative AI for Contact Centers and Customer Service Research Study 2023 Featuring Balto, Cognigy, Cresta, Cyara, Equature, Five9, Genesys, Kore.ai, Quark.ai, Salesforce, & Verint
19 oct. 2023 09h18 HE
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Research and Markets
Dublin, Oct. 19, 2023 (GLOBE NEWSWIRE) -- The "Generative AI: A New Paradigm for Contact Centers and Customer Service" report has been added to ResearchAndMarkets.com's offering. This industry...