Xperigo Receives Shell “Culture: One Team” Award for Best-in-Class Service
31 août 2023 10h01 HE
|
Xperigo
MARKHAM, ONTARIO, Aug. 31, 2023 (GLOBE NEWSWIRE) -- Xperigo, the automotive industry’s leading provider of end-to-end customer experience management services, proudly announced that it was named the...
eGain Solve™ 2023 Ushers the Era of Knowledge Automation, Ignited by Generative AI
29 août 2023 06h30 HE
|
eGain Corporation
SUNNYVALE, Calif., Aug. 29, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform provider for customer engagement automation, announced its Solve™ 23...
Contact Center Software Market - Global Forecast to 2028 - Increasing Investments in CCS Fuel Enhanced Customer Experiences and Propel Market Growth
25 août 2023 09h18 HE
|
Research and Markets
Dublin, Aug. 25, 2023 (GLOBE NEWSWIRE) -- The "Contact Center Software Market by Component (Solutions (Omnichannel Routing, Reporting & Analytics), Services), Organization Size, Deployment Mode,...
BFSI Contact Center Digital Transformation - Employee Experience (EX) is Crucial for Delivering CX
22 août 2023 08h18 HE
|
Research and Markets
Dublin, Aug. 22, 2023 (GLOBE NEWSWIRE) -- The "Contact Center Digital Transformation in the BFSI Industry: A Global Customer Perspective, 2023-2024" report has been added to ...
Cyber Acoustics Launches New Line of Contact Center Headsets
31 juil. 2023 07h00 HE
|
Cyber Acoustics, Inc.
VANCOUVER, Wash., July 31, 2023 (GLOBE NEWSWIRE) -- Cyber Acoustics, a leading manufacturer of reliable and affordable computer peripherals used in schools, businesses, and homes, today announced...
COPC Inc. Launches On-Demand Version of its High-Performance Management Techniques Training for Contact Centers
26 juil. 2023 05h05 HE
|
COPC Inc.
WINTERPARK, Fla., July 26, 2023 (GLOBE NEWSWIRE) -- COPC Inc., a global contact center and customer experience (CX) consulting firm, announces the on-demand availability of its popular COPC®...
eGain Partners with Talkdesk to Modernize Customer Service
20 juil. 2023 06h30 HE
|
eGain Corporation
SUNNYVALE, Calif., July 20, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge platform for customer engagement, announced a partnership with Talkdesk®, Inc., a global...
Global Demand for Cloud Based Contact Center Market Size Will Surpass $55.12 Bn by 2028 at 22.6% CAGR | Zion Market Research
17 juil. 2023 14h38 HE
|
Zion Market Research
NEW YORK, United States, July 17, 2023 (GLOBE NEWSWIRE) -- Zion Market Research has published a new research report titled “Cloud Based Contact Center Market - Global Industry Perspective,...
North America Retail Contact Center Industry Research Report 2023 Featuring CallMiner, Clickatell, Facebook, Instagram, LINE, Twitter, & WhatsApp
16 juin 2023 05h38 HE
|
Research and Markets
Dublin, June 16, 2023 (GLOBE NEWSWIRE) -- The "Retail Contact Center Growth Opportunities in North America - 2023" report has been added to ResearchAndMarkets.com's offering. This study is...
Worldwide Contact Center as a Service (CCaaS) Market Share Report 2023: Detailed Analysis of the Seat and Revenue Activity of 21 Leading and Contending CCaaS Competitors
13 juin 2023 09h23 HE
|
Research and Markets
Dublin, June 13, 2023 (GLOBE NEWSWIRE) -- The "Contact Center as a Service Worldwide Market Share Report 2023"report has been added to ResearchAndMarkets.com's offering. The 2023 Contact Center...