Coveo Unleashes Groundbreaking GenAI Enterprise Product with Customer Design Partners and Exclusive Pricing Offer for Early Adopters
08 juin 2023 08h30 HE
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Coveo Solutions Inc.
MONTREAL and SAN FRANCISCO, June 08, 2023 (GLOBE NEWSWIRE) -- Coveo (TSX:CVO), a leader in AI platforms that transform digital experiences with intelligent search, recommendations, 1:1...
Coveo Report: Bad Self-Service is Worse Than No Self-Service
06 juin 2023 08h00 HE
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Coveo Solutions Inc.
MONTREAL and SAN FRANCISCO, June 06, 2023 (GLOBE NEWSWIRE) -- Coveo (TSX:CVO), a leader in AI platforms that transform digital experiences with intelligent search, recommendations, 1:1...
Global Contact Center Software Market Report 2023-2028: Rising Adoption of Advanced Contact Center Technologies Boosts Sector
26 mai 2023 09h38 HE
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Research and Markets
Dublin, May 26, 2023 (GLOBE NEWSWIRE) -- The "Global Contact Center Software Market (2023-2028) by Component, Deployment, Organization Size, Verticals, and Geography, Competitive Analysis, Impact of...
Contact Center Digital Transformation in the Healthcare Industry: A Customer Perspective, Global, 2023 to 2024
25 mai 2023 06h03 HE
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Research and Markets
Dublin, May 25, 2023 (GLOBE NEWSWIRE) -- The "Contact Center Digital Transformation in the Healthcare Industry: A Customer Perspective, Global, 2023 to 2024" report has been added to ...
CX Technology Company FICX Appoints Danitza Johnson as Regional Vice President of Sales - West
24 mai 2023 12h00 HE
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FICX
SAN FRANCISCO, May 24, 2023 (GLOBE NEWSWIRE) -- FICX, a leading provider of digital self-service and agent collaboration technology, announced today that it appointed Danitza Johnson as Regional...
Contact Center Analytics Global Market Report 2023: Increase in Demand for Predictive Analytics and Real-Time Monitoring Boosts Growth
16 mai 2023 05h23 HE
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Research and Markets
Dublin, May 16, 2023 (GLOBE NEWSWIRE) -- The "Contact Center Analytics Global Market Report 2023" report has been added to ResearchAndMarkets.com's offering.The global contact center analytics...
Coveo Report: Could Case Swarming Be The Answer to Swivel Chair Syndrome?
11 mai 2023 08h00 HE
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Coveo Solutions Inc.
MONTREAL and SAN FRANCISCO, May 11, 2023 (GLOBE NEWSWIRE) -- Coveo (TSX:CVO), a leader in AI platforms that transform digital experiences with intelligent search, recommendations, 1:1...
Cloud-based Contact Center Global Market Report 2023: Development of Remote Contact Centers Drive Growth
25 avr. 2023 06h48 HE
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Research and Markets
Dublin, April 25, 2023 (GLOBE NEWSWIRE) -- The "Cloud-based Contact Center Market- Global Industry Size, Share, Trends, Opportunity, and Forecast. 2018-2028 Segmented By Component (Solutions and...
NobelBiz partners with Awaken to bring unrivaled scripting capabilities to its cloud contact center ecosystem
25 avr. 2023 06h29 HE
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NobelBiz
CHEYENNE, Wyo., April 25, 2023 (GLOBE NEWSWIRE) -- NobelBiz, a leading contact center telecom and software provider, has partnered with Awaken Intelligence to bring a user-friendly and versatile...
Umfrage von KMWorld zeigt enormes ungenutztes Potenzial für modernes Wissensmanagement im gesamten Unternehmen
18 avr. 2023 06h30 HE
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eGain Corporation
SUNNYVALE, Kalifornien, April 18, 2023 (GLOBE NEWSWIRE) -- Die eGain Corporation (NASDAQ: EGAN), die führende Wissensplattform für Kundenansprache, hat heute die Ergebnisse einer Umfrage von KMWorld...