Rogue Credit Union Elevates CX with eGain Knowledge Hub
18 oct. 2023 06h30 HE
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eGain Corporation
SUNNYVALE, Calif., Oct. 18, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge hub for customer engagement, announced that Rogue Credit Union has deployed its top-rated...
Speech Analytics Market worth $6.09 Billion by 2030 - Exclusive Report by The Insight Partners
10 oct. 2023 09h55 HE
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The Insight Partners
Pune, India., Oct. 10, 2023 (GLOBE NEWSWIRE) -- According to a new report on “Speech Analytics Market Size and Forecasts (2020 - 2030), Global and Regional Share, Trends, and Growth Opportunity...
Consumers Say They’d Rather Get a Cavity Filled, Burn Their Mouths on Hot Coffee and Attend a ‘Meeting that Could Have Been an Email’ than Engage with Customer Service
06 juin 2023 09h00 HE
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Interactions
FRANKLIN, Mass., June 06, 2023 (GLOBE NEWSWIRE) -- Customer service is at a breaking point. A staggering 90% of consumers say customer experience (CX) is as important as a company’s products or...
Bulk Call Generation for Load Testing Call Centers
02 nov. 2022 14h49 HE
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GL Communications, Inc.
GAITHERSBURG, Md., Nov. 02, 2022 (GLOBE NEWSWIRE) -- GL Communications Inc., a global leader in telecom test and measurement solutions, addressed the press regarding their solutions to test call...
Leading International Airline Selects eGain Knowledge Hub™ to Elevate Customer Service
15 sept. 2022 06h30 HE
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eGain Corporation
SUNNYVALE, Calif., Sept. 15, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform for customer engagement automation, today announced that a leading...
eGain Connects with IBM Watson Assistant for Smarter Service
07 sept. 2022 06h30 HE
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eGain Corporation
SUNNYVALE, Calif., Sept. 07, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge automation platform provider for customer engagement, today announced the availability...
Answering365's Earns ATSI Award of Excellence
06 juil. 2022 13h00 HE
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Answering365
LOS ANGELES, July 06, 2022 (GLOBE NEWSWIRE) -- Answering365 of Los Angeles, CA, has been honored with the exclusive ATSI 2022 Award of Excellence for the 2nd consecutive year. This award is...
GL Announces Solution for Load Testing Call Centers
30 mars 2022 13h17 HE
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GL Communications, Inc.
GAITHERSBURG, Md., March 30, 2022 (GLOBE NEWSWIRE) -- GL Communications Inc., a global leader in telecom test and measurement solutions, addressed the press regarding their solutions to test call...
eGain Knowledge Hub receives ServiceNow Built on Now certification
03 févr. 2022 06h30 HE
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eGain Corporation
SUNNYVALE, Calif., Feb. 03, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), today announced that the integration of eGain Knowledge Hub™, its award-winning solution for modern knowledge...
eGain announces 2021 EMEA Partner Award winners
31 déc. 2021 13h19 HE
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eGain Corporation
SUNNYVALE, Calif., Dec. 31, 2021 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced the winners of the eGain...