Randolph-Brooks Federal Credit Union Partners with eGain and GreenPath for AI-Powered Coaching Automation
04 mai 2023 06h30 HE
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eGain Corporation
SUNNYVALE, Calif., May 04, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge platform for customer engagement, today announced that Randolph-Brooks Federal Credit...
Launch of the insured.io LeadGen Platform Enhances the Agent Experience
20 avr. 2023 11h40 HE
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insured.io
SACRAMENTO, Calif., April 20, 2023 (GLOBE NEWSWIRE) -- insured.io, a provider of cloud-based, customer engagement solutions for the insurance industry, is pleased to announce the launch of the...
eGain Releases “Knowledge Management For Dummies, eGain Special Edition” with John Wiley & Sons
20 avr. 2023 06h30 HE
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eGain Corporation
SUNNYVALE, Calif., April 20, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge platform for customer engagement today announced the release of “Knowledge Management...
Freshworks Embeds Generative AI to Help Customer Support, Sales and Marketing Teams Improve Quality and Efficiency
22 mars 2023 08h00 HE
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Freshworks Inc
SAN MATEO, Calif., March 22, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) today announced new GPT-based conversational enhancements to Freshworks’ natively-built AI powered assistant,...
Sinch Named Adobe Digital Experience Technology Partner of the Year—Customer Journeys
21 mars 2023 11h00 HE
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Sinch AB
LAS VEGAS and STOCKHOLM, Sweden – MARCH 21, 2023 – Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced it has...
KoinWorks Levels Up Customer Support Using Freshworks Solutions, Resulting in Higher CSAT Scores
20 mars 2023 23h30 HE
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Freshworks Inc
JAKARTA, Indonesia, March 21, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) announced today that Indonesian financial technology startup, KoinWorks, has increased customer satisfaction...
Factoreal Unveils Agent App to Help Businesses Streamline Customer Engagement through their WhatsApp Business or Website
14 mars 2023 09h00 HE
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Factoreal
JACKSONVILLE, Fla., March 14, 2023 (GLOBE NEWSWIRE) -- Factoreal, the leading customer engagement platform helping marketers create robust experiences at every touchpoint, today announced the...
Factoreal Introduces Omnichannel Chatbots to Help Businesses Create Always Open Communications Channel with Their Customers
28 févr. 2023 09h00 HE
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Factoreal
JACKSONVILLE, Fla., Feb. 28, 2023 (GLOBE NEWSWIRE) -- Factoreal, the leading customer engagement platform helping marketers create robust experiences at every touchpoint, today launches its new...
Customer Experience Management Global Market Report 2023: Sector to Reach $32.87 Billion by 2030 at a 15.4% CAGR
27 févr. 2023 08h18 HE
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Research and Markets
Dublin, Feb. 27, 2023 (GLOBE NEWSWIRE) -- The "Customer Experience Management Market Size, Share, & Trends Analysis Report By Analytical Tools, By Touch Point Type, By Deployment, By End-use, By...
Freshworks Software Enables Digital Transformation for The Indian Public Sector
16 févr. 2023 23h53 HE
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Freshworks Inc
CHENNAI, India, Feb. 17, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH), announces that multiple public sector customers in India use Freshworks software to better engage and support the...