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RedRoute Raises $6.5 Million in Seed Funding
11 févr. 2022 08h00 HE | RedRoute
NEW YORK, Feb. 11, 2022 (GLOBE NEWSWIRE) -- RedRoute, a pioneer of great voice-based customer service experiences and conversational AI, today announced it has secured seed funding of $6.5 million...
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Ushur Forms AI Research Group to Power the Future of Customer Experience Automation
02 sept. 2021 11h00 HE | Ushur
SANTA CLARA, Calif., Sept. 02, 2021 (GLOBE NEWSWIRE) -- Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), today announced the launch of Ushur AI Lab, a research group dedicated...
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Ushur Unveils Intelligent Automation Solution to Handle Benefits Enrollment Influx With Transformed Member Experiences and Improved HEDIS Measures
21 juil. 2021 09h00 HE | Ushur
SANTA CLARA, Calif., July 21, 2021 (GLOBE NEWSWIRE) -- Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), today announced Ushur for Open Enrollment – a complete solution that...
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CORRECTION - With New SVP of Sales, Ushur Adds Sixth Senior Leader in Six Months
10 avr. 2021 13h20 HE | Ushur
SANTA CLARA, Calif., April 10, 2021 (GLOBE NEWSWIRE) -- In a release issued under the same headline on Thursday, April 8, 2021 by Ushur, please note that in the fifth paragraph of the release, the...
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With New SVP of Sales, Ushur Adds Sixth Senior Leader in Six Months
08 avr. 2021 11h00 HE | Ushur
SANTA CLARA, Calif., April 08, 2021 (GLOBE NEWSWIRE) -- Ushur, an early leader in AI-powered customer experience automation, today announced that enterprise sales leader Ron Gupta has joined as...
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Ushur Adds Kashif Mahbub to Its Senior Leadership to Drive Marketing and Growth
17 févr. 2021 11h00 HE | Ushur
SANTA CLARA, Calif., Feb. 17, 2021 (GLOBE NEWSWIRE) -- Ushur, the leading provider of intelligent automation for enterprise customer engagement, today announced that Kashif Mahbub has joined the...
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Ushur Taps Insurance Industry Veterans for Leadership Team
19 nov. 2020 09h00 HE | Ushur
SANTA CLARA, Calif., Nov. 19, 2020 (GLOBE NEWSWIRE) -- Ushur, the no-code platform for customer engagement, today announced that Meredith Barnes-Cook and Janeen Blanton have joined as Head of Global...
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Kate Gingras joins Ushur as Vice President of Strategic Accounts
28 août 2020 08h00 HE | Ushur
SANTA CLARA, Calif., Aug. 28, 2020 (GLOBE NEWSWIRE) -- Ushur, the Intelligent Automation company, today announced that Kate Gingras, JD, has joined as Vice President of Strategic Accounts. Gingras...
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Symphony, a SYKES company Joins Forces With Jacada as Newest Global Consulting Partner
23 juil. 2020 08h15 HE | Jacada
ATLANTA, July 23, 2020 (GLOBE NEWSWIRE) -- Jacada, Inc., a pioneer of intelligent customer service automation, has announced its newest strategic partner, Symphony, a SYKES company, a global...
Jacada To Offer Easy-to-Launch Customer Service Automation Solutions for Contact Centers Affected by the Coronavirus Pandemic 
06 avr. 2020 08h08 HE | Jacada
ATLANTA, April 06, 2020 (GLOBE NEWSWIRE) -- Jacada, Inc., a global pioneer in customer service automation software, has been monitoring the impact the coronavirus has had on contact centers. In...