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Bottomline Features in Award-Winning Circles
23 mars 2023 05h00 HE | Bottomline Technologies, Inc.
PORTSMOUTH, N.H., March 23, 2023 (GLOBE NEWSWIRE) -- Bottomline, a leading provider of financial technology that helps make business payments simple, smart and secure, today announced two industry...
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KoinWorks Levels Up Customer Support Using Freshworks Solutions, Resulting in Higher CSAT Scores
20 mars 2023 23h30 HE | Freshworks Inc
JAKARTA, Indonesia, March 21, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) announced today that Indonesian financial technology startup, KoinWorks, has increased customer satisfaction...
New GTM Leaders
Freshworks Expands Leadership Team with Strategic Hires Focused on Customer Experience and Go to Market Growth
07 mars 2023 08h00 HE | Freshworks Inc
SAN MATEO, Calif., March 07, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) today announced the addition of three new senior vice presidents to the go-to-market leadership team to capture...
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Adaptiva Named as Finalist in 2023 Stevie® Awards for Sales & Customer Service
25 janv. 2023 12h00 HE | Adaptiva
KIRKLAND, Wash., Jan. 25, 2023 (GLOBE NEWSWIRE) -- Adaptiva was named a Finalist today in the Customer Service Department of the Year - Computer Software - Up to 100 Employees, and Front-Line...
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Leading Voice of Customer (VoC) Analytics Vendor Benchmark Report 2022: Verint, Nice, Qualtrics, Medallia, DataEQ, CallMiner, Wonderflow, SANDSIV, InMoment, and Cisco
26 oct. 2022 06h38 HE | Research and Markets
Dublin, Oct. 26, 2022 (GLOBE NEWSWIRE) -- The "Voice of Customer Analytics, 2022: Frost Radar Report" report has been added to ResearchAndMarkets.com's offering. The report presents competitive...
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Yulu Bikes Invests in Real-Time Customer Support with Freshworks Software
11 oct. 2022 00h30 HE | Freshworks Inc
BENGALURU, India, Oct. 11, 2022 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH), a software company empowering the people who power businesses, today announced that Yulu Bikes, the largest Micro...
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GoTo Launches Co-browse to Simplify and Improve Customer Experience and Support
27 sept. 2022 09h01 HE | GoTo
BOSTON, Sept. 27, 2022 (GLOBE NEWSWIRE) -- GoTo, the all-in-one business communications and IT support platform, today announced the launch of Co-browse within GoTo Contact Center. This feature...
Global Customer Communications Management Market
The Worldwide Customer Communications Management Industry is Expected to Reach $2.7 Billion by 2028
02 août 2022 05h48 HE | Research and Markets
Dublin, Aug. 02, 2022 (GLOBE NEWSWIRE) -- The "Customer Communications Management Market Forecast to 2028 - COVID-19 Impact and Global Analysis By Component, Deployment, Enterprise Size, and...
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Momentive Debuts GetFeedback Integration with Zendesk to Eliminate Gaps in Customer Experience
28 juil. 2022 09h00 HE | Momentive Inc.
SAN MATEO, Calif., July 28, 2022 (GLOBE NEWSWIRE) -- Momentive (Nasdaq: MNTV), a leader in agile experience management and the maker of SurveyMonkey and GetFeedback, today announced the availability...
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Freshworks Helps Businesses Deliver More Delightful Customer Experiences with a New Integration with Google’s Business Messages
27 juil. 2022 08h00 HE | Freshworks Inc
Freshchat conversational messaging capabilities expand to Google’s Business Messages as customers engage on Google Maps and Google Search to seek out support SAN MATEO, Calif., July 27, 2022 (GLOBE...