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iQor appoints CX BPO veteran Colleen Beers as Chief Growth Officer to drive global sales strategy, new logo acquisition, and enterprise growth.
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iQor CXBPO™ acquires OP360, expanding global CX capabilities and scale while uniting people-first cultures and tech-enabled service excellence.
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iQor CXBPO™ expands in Santa Rosa, PH, with a new 400-seat facility, boosting CX capabilities, AI innovation, and local job growth across 18 sites.
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iQor is revolutionizing the voice of the customer with OpenAI by integrating OpenAI’s cutting-edge AI models with our proprietary CX analytics.