Coveo Announces New Partnership with Genesys to Empower Contact Center Agents with AI Search, Recommendations, and Generative Answering
14 mai 2024 08h00 HE | Coveo Solutions Inc.
Coveo Announces New Partnership with Genesys to Empower Contact Center Agents with AI Search, Recommendations, and Generative Answering
DIDWW and airBaltic partnership
airBaltic taps DIDWW for seamless communications and extensive global reach
07 juin 2023 05h13 HE | DIDWW IRELAND LIMITED
DUBLIN, Ireland, June 07, 2023 (GLOBE NEWSWIRE) -- DIDWW, a global telecoms operator offering premium quality VoIP communication and SIP trunking services, has announced its partnership with...
DIDWW on Genesys AppFoundry
DIDWW SIP Trunking Solution Now Available on Genesys AppFoundry
14 mars 2023 11h04 HE | DIDWW IRELAND LIMITED
DUBLIN, Ireland, March 14, 2023 (GLOBE NEWSWIRE) -- DIDWW, a global provider of premium quality VoIP communication and SIP trunking services for businesses and telco carriers, has announced that...
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Conduent Teams with Genesys to Enhance Customer Experience Solution
07 févr. 2023 07h45 HE | Conduent Business Services, LLC; Genesys
Innovative CX platform intelligently and seamlessly integrates people, processes and technology to deliver 24/7 omnichannel experiences consumers expect Solution spans customer lifecycle from sales...
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Hypergrowth Online Retailer Selects eGain Knowledge Hub™ to Deliver Wow Experiences
28 sept. 2022 06h30 HE | eGain Corporation
SUNNYVALE, Calif., Sept. 28, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge automation platform provider for customer engagement, today announced that a...
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ValidSoft's Trusted eXperience™ Now Available on Genesys AppFoundry
06 sept. 2022 10h16 HE | ValidSoft (988288)
HARTFORD, Conn., Sept. 06, 2022 (GLOBE NEWSWIRE) -- ValidSoft, today announced its Trusted eXperience is now available on the Genesys AppFoundry™, the industry's largest dedicated marketplace...
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Zoom and Genesys Announce Strategic Agreement Uniquely Positioned Around Zoom Phone to Improve Collaboration and Customer Experiences
06 juin 2022 09h00 HE | Zoom Video Communications, Inc.
SAN JOSE, Calif. and SAN FRANCISCO, June 06, 2022 (GLOBE NEWSWIRE) -- Zoom Video Communications, Inc. (NASDAQ: ZM) and Genesys®, a global cloud leader in customer experience orchestration, have...
Commerce.AI-Genesys
Commerce.AI Platform Now Available on Genesys AppFoundry
14 févr. 2022 13h02 HE | Commerce.AI
SAN FRANCISCO, Feb. 14, 2022 (GLOBE NEWSWIRE) -- Commerce.AI has announced their cloud-based data platform is a premium app now available on Genesys AppFoundry, the industry's largest dedicated...
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Easy on Hold Earns Status as Certified Women's Business Enterprise (WBE) by WBENC
18 janv. 2022 09h00 HE | Easy On Hold
KALAMAZOO, Mich., Jan. 18, 2022 (GLOBE NEWSWIRE) -- TBA, Inc. dba Easy On Hold, an innovator in the on hold and overhead music and messages industry, is proud to announce its certification as a...
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eGain Knowledge Hub™ Now Available on Genesys® AppFoundry™
01 nov. 2021 06h30 HE | eGain Corporation
SUNNYVALE, Calif., Nov. 01, 2021 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced that its award-winning...