Return Assured Appoints CIO From IBM

IT Industry Veteran to Join Growing E-Commerce Assurance Leader

Los Angeles, California, UNITED STATES

LOS ANGELES, Nov. 28, 2000 (PRIMEZONE) -- Return Assured Incorporated (Nasdaq:RTRN), developers of the world's first proprietary B2B and B2C "Web Seal of Approval," today announced the appointment of Darren W. Lozinik as the Chief Information Officer. Mr. Lozinik will immediately assume responsibility for the oversight of the company's technology infrastructure, day-to-day operations, as well as the smooth implementation of its Web-based technology. Mr. Lozinik has over 10 years experience in the information technology industry.

Since 1998, Mr. Lozinik has worked for IBM Canada Ltd. as an e-business Project Manager responsible for defining, developing and implementing core business processes, including the software and technology infrastructure for several IBM clients including startups.

"Darren Lozinik has had an accomplished career at IBM Canada (NYSE:IBM) managing IT roll outs and the creation of effective business structuring for emerging companies," said Matt Sebal, CEO of Return Assured Incorporated. "We are fortunate to have the benefit of his hands-on technology and leadership experience and his proven decision making ability."

Prior to his position with IBM, Mr. Lozinik was a Consultant at Influence Business Systems Inc. and a Computer Systems Analyst at Gainers Inc.

About Return Assured

Strategically partnering with Lloyd's of London ( and IBM (, Return Assured Incorporated has developed a proprietary B2C and B2B value-added "Web-Seal of Approval" for the electronic retail community that vets retailers with high standards and then indemnifies the consumer with a "no-hassle" guarantee in support of that particular Web retailer's return and customer service policy. For more information on Return Assured Incorporated and its exclusive Web Seal of Approval, please visit the company's Web site at

This news release contains forward-looking statements. Forward-looking statements include statements concerning plans, objectives, goals, strategies, future events or performance and underlying assumptions and other statements, which are other than statements of historical facts. These statements are subject to uncertainties and risks including, but not limited to, product and service demand and acceptance, changes in technology, economic conditions, the impact of competition and pricing, and government regulation and approvals. In addition, statements concerning the completion of the proposed merger are forward-looking in nature. All such forward-looking statements, whether written or oral, and whether made by, or on behalf of Return Assured Incorporated, are expressly qualified by these cautionary statements and any other cautionary statements which may accompany the forward-looking statements. In addition, Return Assured Incorporated, "the Company" disclaims any obligation to update any forward-looking statements to reflect events or circumstances after the date hereof. The information contained on any Web site referenced in this press release is not a part of this press release. Merger Communications (Merger) is a media relations firm employed by the Company. Merger and the Company believe that all information in this release has been obtained from sources considered reliable, but cannot guarantee that the statements presented herein are accurate or complete. Merger, its officers, directors and employees currently do not own any stock in the Company, but have a contract under negotiation with a third party that could award stock to Merger for its services. According to an existing three-month agreement between Merger and the Company, Merger's compensation for its financial media relations services, which includes the preparation and distribution of press releases, consists of five thousand dollars per month.



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