ChainDrugStore.net's New Interactive Guides Assist Users


ALEXANDRIA, Va., April 4, 2001 (PRIMEZONE) -- ChainDrugStore.net today announced that new interactive guides are now available through its web site for registered users. The guides were developed exclusively for ChainDrugStore.net by KC-EP, a division of Provant and a recognized leader in designing web-based training and learning solutions.

ChainDrugStore.net is the new online infomediary for the $400 billion retail pharmacy industry. More than 90 retailers representing $255 billion in annual sales and 22,500 stores, as well as major suppliers including Bristol-Myers Squibb, GlaxoSmithKline, and Rexall Sundown, have signed on to the state-of-the-art B2B collaborative.

"ChainDrugStore.net is committed to providing registered users with state-of-the-art customer training and support," stated President and CEO Brad Mitchell. "In selecting a company to work with us to develop web-based training, we looked for demonstrated results in leveraging technology to deliver effective, interactive learning solutions. KC-EP is that company."

"We are pleased that ChainDrugStore.net chose KC-EP to help support member users through on-line learning," stated KC-EP President Kate Christensen. "ChainDrugStore.net is becoming the industry standard through their total commitment to establishing a user-friendly, state-of-the-art and customer-focused infomediary for retailers and suppliers in the chain drug store industry."

The new interactive tutorials simulate site navigation as they walk users through accessing ChainDrugStore.net's features and benefits in less than 15 minutes. Tutorials are customized for retailers and suppliers respectively.

User Guides Also Online

Comprehensive ChainDrugStore.net User Guides also are now available online. These reference documents developed exclusively for registered users of ChainDrugStore.net provide in-depth information on using the site, features and benefits as well as troubleshooting. There is a guide for retailers and one for suppliers. Each is organized to easily find information users need to more effectively use ChainDrugStore.net.

For more information on how to enroll in ChainDrugStore.net, contact Vice President of Customer Development Doug Cross at (703) 837-4225 or Dcross@ChainDrugStore.com, or Vice President of Pharmacy Matthew Erick at (703) 837-4324 or Merick@ChainDrugStore.com.

About ChainDrugStore.net: ChainDrugStore.net, based in Alexandria, Va., is the B2B online infomediary for the $400 billion chain pharmacy industry. It is a web-based tool that streamlines communications between retail drug stores and their suppliers. ChainDrugStore.net is a wholly owned subsidiary of the National Association of Chain Drug Stores.

About KC-EP

Founded in 1990 and based in Columbia, Md., KC-EP is a performance improvement consulting firm serving telecommunications and other technology companies from coast to coast. The firm's clients include organizations such as Verizon, Worldcom, Concert, Fannie Mae and Pfizer. KC-EP is a unit of Boston-based Provant, Inc., a leading provider of performance improvement services and products. For more information go to www.kc-ep.com.

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CONTACT: ChainDrugStore.net 
         Rae Nelson
         (703) 837-8333
         Rnelson@chaindrugstore.com