Nokia to discontinue its business relationship with BlueTel Group


 Effective immediately, Nokia has terminated its business relationship with the BlueTel Group of companies. The main reason for this has been the unexpected and unsatisfactory business developments in connection with the mobile phone service network in some European countries. Nokia has fully evaluated the situation, and based on the information available, it has determined the need for this immediate termination. The cooperation was terminated in Denmark, Germany, Italy, Lithuania, and Switzerland.
 
Nokia deeply regrets this situation with its long-standing partner, who has participated in building parts of Nokia's European Concept Store network and the Club Nokia Service Point network. Nokia also regrets that it had to take these measures, which may cause certain practical inconveniences for consumers and in the service network. Nokia has alternative service arrangements in place in all of these countries, but it is anticipated that in the short term this situation will call for extra patience and understanding among Nokia customers.
 
Nokia requests consumers who have submitted their mobile phone for maintenance to BlueTel-run Club Nokia Service Points, to contact the Nokia helpline listed below for more instructions, if the situation is unclear.
 
Nokia Helpline, Denmark: +45 90 13 00 10
Nokia Hotline, Germany: +49 1 80/5 23 42 42
Nokia Helpline, Italy: +39 06 72423789
Nokia Helpline, Swizerland: 0800 866 542
 
Nokia is the world leader in mobile communications. Backed by its experience, innovation, user-friendliness and secure solutions, the company has become the leading supplier of mobile phones and a leading supplier of mobile, fixed broadband and IP networks. By adding mobility to the Internet Nokia creates new opportunities for companies and further enriches the daily lives of people. Nokia is a broadly held company with listings on six major exchanges.
 
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