Nokia today launched a range of new customized services for mobile operators at the TeleManagement World conference (TMW) held in Dallas. The launch underlines Nokia's commitment to mobile network and service management excellence - already today operator services comprise more than a quarter of Nokia Networks' annual revenue.
The services - Operations Process Assessment Service, Operations Start-up Package and Service Management Development Consultancy - offer operators greater opportunities for enhancing the efficiency of network operations, launching new services faster and more cost-efficiently, and enabling them to improve the quality of their mobile services.
In addition, Nokia is highlighting its expertise in multivendor solutions by demonstrating its multivendor mobile network reporting tool, Nokia NetActTM Reporter.
"Operators are increasingly looking for solutions to get more from their networks," says Jyrki Holmala, Vice President & General Manager, Nokia Operations Solutions, "Working together with the operators, this is exactly what customized Nokia Operations Solutions are designed to do: help optimize end-user services, simplify network operations and achieve significant operating expenditure (OPEX) savings."
"The new services for mobile operators launched today leverage our expertise in Service Management solutions and our in-depth knowledge of the entire mobile networks from radio networks to IT right down to knowledge of the terminals," he adds.
Nokia Operations Solutions help operators to get more from mobile networks and services. These comprehensive solutions combine the strengths of Nokia NetActTM service and network management system, the only fully-featured, multi-vendor, multi-technology operations support system on a single platform, and expert optimizing, operating, advisory, development and benchmarking services. These solutions help to accelerate the time to new service revenue, optimize the quality of mobile services, and increase operator's network operations cost-efficiency.
Nokia is the world leader in mobile communications. Backed by its experience, innovation, user-friendliness and secure solutions, the company has become the leading supplier of mobile phones and a leading supplier of mobile, fixed broadband and IP networks. By adding mobility to the Internet Nokia creates new opportunities for companies and further enriches the daily lives of people. Nokia is a broadly held company with listings on six major exchanges.
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Notes to editors
The Nokia Operations Process Assessment Service is designed to help operators to identify practical possibilities for improving the quality and efficiency of network operations, enabling greater effectiveness and optimization of their operating expenses. Delivered by Nokia consultants in close cooperation with an operator's staff, the assessment also provides an insight into how the operator's situation matches to similar operators in the same phase of the business life cycle.
The Nokia Operations Start-up Package supports operators in starting and developing their network operations processes and practices for new network technologies. In particular, Operations Start-up Package seeks to help operators ramp-up cost effective processes, which have a positive impact upon network quality, availability and subscriber satisfaction. Practical knowledge transfer such as mentoring is included as a key part of the service package enabling the smooth competence transfer of operating practices to the operator's organization. This package completes Nokia's already extensive portfolio for network operations including technical networks operations outsourcing.
Nokia Service Management Development Consultancy assists operators to develop and establish proper service management capabilities for monitoring, managing and improving the quality of mobile services. The service provides processes and procedures, practical competences, and effective utilization of Service Management tools. For example, using the cutting-edge Nokia NetAct(TM) products (Service Quality Manager, Traffica, Inspector, Reporter, Monitor) for significantly improving the visibility and management of network quality and thus enabling focused attention on achieving the desired quality of service. The operator gains from a shortened learning curve thanks to Nokia's tested and verified 'best practices' and previous experiences shared in practical cooperation. The development is done in customized projects that fit the operator's Service Management development path and meet the operational requirements.
NetAct(TM) Reporter, for multivendor mobile networks, highlights NetAct(TM)'s capability to serve multi-technology and multi-vendor environment. NetAct(TM) Reporter solutions are usable in traditional network level monitoring but they can also easily be combined with service level information to provide a comprehensive network and service monitoring solution. NetAct(TM) Reporter is an integral part of the Nokia NetAct(TM) service and network management system.