IRVINE, Calif., July 19, 2005 (PRIMEZONE) -- Lantronix, Inc. (Nasdaq:LTRX), today announced the launch of SupportLinx(tm), a combination of valuable services that extend warranty, enhance technical support and provide better protection for customers' network equipment and data center assets. SupportLinx offers extended life and warranty coverage, advance equipment replacement and 24x7 technical support, ensuring maximum up-time for every facet of the data center.
Specifically available for Lantronix data center management products, SupportLinx is offered through authorized distributor and channel partners. Lantronix Online Service Selection Guide allows the customer to identify their Lantronix product and select from the list of appropriate services. From there, services can be ordered directly from the reseller or distributor in the U.S. or Canada. After the service is ordered, the customer can register the model and serial number via email and upon completed registration, instructions are sent and services can be obtained.
"Lantronix has an excellent reputation for service and support," said Brad Painter, vice president of worldwide channel sales. "SupportLinx enhances our offerings with an easy-to-implement program that provides our customers the tools they need to efficiently and effectively manage their critical system data centers."
The extended warranty option is available worldwide. Advanced replacement and 24x7 technical support is available to customers in the United States and Canada. To locate a distributor or reseller, please visit: www.lantronix.com/buy. For more information on SupportLinx and a full list of services, please visit: www.lantronix.com/supportlinx.
About Lantronix
Lantronix, Inc. (Nasdaq:LTRX) develops hardware and software solutions to help businesses and government agencies remotely access and manage network infrastructure equipment and rapidly network-enable their physical electronic devices. With nearly two decades of networking experience and more than 22 million ports network-enabled, the company is a leader in secure, remote device and data center management. With a family of products ranging from embedded device servers, to external box device servers to data center management, Lantronix is a one-stop shop for technologists who design, manage and configure servers, electronic devices and network infrastructure equipment. The company's worldwide headquarters are located in Irvine, Calif. For more information, visit www.lantronix.com.
Lantronix is a registered trademark, and SuportLinx is a trademark of Lantronix, Inc. All other trademarks are properties of their respective owners.