eGain Announces First Quarter Fiscal 2007 Earnings Call

MOUNTAIN VIEW, CA -- (MARKET WIRE) -- October 30, 2006 -- eGain Communications Corporation (OTCBB: EGAN), a provider of customer service and contact center software for in-house or on-demand deployment, will announce financial results for the first quarter ended September 30, 2006 on Thursday, November 9, 2006 after the close of market.

Management of eGain will host a conference call that day to discuss the results at 2:00 p.m. (Pacific) / 5:00 p.m. (Eastern).

This call will be webcast and can be accessed from the Investor Relations section of eGain's web site at www.egain.com. A replay will be available following conclusion of the call on eGain's Investor Relations web site or for one week at the following number: (703) 925-2533 (international) or (888) 266-2081 (domestic) with ID# 989876.

About eGain Communications Corporation

eGain (OTCBB: EGAN) is a provider of customer service and contact center software and services, trusted by word-class companies to achieve and sustain customer service excellence for over a decade. eGain Service™ 7, the company's software suite, available licensed or hosted, includes integrated applications for customer email management, live web collaboration, service fulfillment, knowledge management, and web self-service. These robust applications are built on the eGain Service Management Platform™ (eGain SMP™), designed to be a scalable next-generation framework that includes end-to-end service process management, multi-channel, multi-site contact center management, a flexible integration approach, and certified out-of-the-box integrations with leading call center, content and business systems.

To find out more about eGain, visit http://www.eGain.com or call the company's offices -- United States: (800) 821-4358; London: +44 (0) 1753-464646.

Note: eGain is a registered trademark, and the other eGain product and service names appearing in this release are trademarks or service marks, of eGain Communications Corp. All other company names and products are trademarks or registered trademarks of their respective companies.

Contact Information: eGain Communications: Jamie Abayan Phone: 650-230-7532 Email: pr@egain.com Investor relations: Email: iregain@egain.com